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He Doesn't Have All The Answers.(MANAGING FOR SUCCESS)(REAL SOLUTIONS: LEADERSHIP)
Byline: Morey Stettner
When Paul Dolan became president of Fetzer Vineyards in 1992, he assumed everyone expected him to dish out knowledge and look smart all the time.
"I wanted to be the bright guy who had all the answers," he said.
Dolan soon developed a different leadership style. He replaced the notion of an all-knowing sage with a curious seeker of truth.
"I came to the conclusion that none of the answers should come from me," he said. "So I embraced exploration and discovery as a way to get answers from others."
Today, Dolan runs the Hopland, Calif.-based winery as chief questioner. He insists that the process of exploration matters more than the results of actual performance.
He cites golf as an example of how learning counts more than the performance itself. If you're too caught up in your score, you may overlook your hand position and shifting body weight during your swing.
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