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The ETC system stalls at the (toll) gate: electronic toll systems are inching forward at a snail's pace in Japan.(Upfront)(Electric Toll Collection)

Japan Inc.

| October 01, 2003 | Saito, Mayumi | COPYRIGHT 2003 Japan Inc. Communications. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

WHEN INTERNET RESEARCHERS Japan.Internet.Com and Info Plant asked 300 drivers in June if they knew what the ETC (Electric Toll Collection) system does, 95 percent of them answered that they recognize the name. Yet only a paltry 3 actually use the system itself.

"I wonder what the system is for," wrote 21-year-old Yasue Takeda on the Yomiuri Shimbun's readers' forum. Takeda had just survived Golden Week traffic tie-ups on the Tohoku Expressway and was unimpressed. "As far as I could see, the ETC-only tollgates were not only rarely used--they were even exacerbating the congestion at the regular gates."

Now a common sight on Japan's highway tollgates, the ...

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