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Internet Lightens Burden For UPS, FedEx.(INTERNET & TECHNOLOGY)
Byline: AP
United Parcel Service Inc., FedEx Corp. and other delivery companies will be getting help from millions of customers this holiday season.
Using the Internet, many holiday shoppers will take part in the shipping process, pointing and clicking to create their own shipping labels or, if they're ordering online, supplying information that makes it easier for packages to be sent worldwide.
As a result, UPS needs to hire only 50,000 seasonal workers, the same as last year, despite a shorter-than-usual holiday shipping season and projections that it will deliver 1 million more packages on its peak day than last year. FedEx, too, is using technology to ease the flow of ...
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