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Bank takes hybrid route on new telephony system: Alcatel switches support mixed IP/circuit approach.(News)

Computerworld

| September 08, 2003 | Hamblen, Matt | COPYRIGHT 2003 Computerworld, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Brown Brothers Harriman & Co. last week said it has completed a three-year project to install IP telephony systems at several of its U.S. offices. But the New York-based banking and investment management firm isn't moving away from circuit-switched call-routing technology altogether.

BBH is using four of Alcatel SA's OmniPCX Enterprise IP-PBX voice switches at offices in Boston, New York and Jersey City, N.J. Paris-based Alcatel wasn't well known in the U.S. when it was picked for the project in December 1999. But BBH officials preferred the OmniPCX technology because it was less expensive than rival products and could handle voice communications in either a …

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