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Restaurateur Bob Nugent Focus On Improvement Brought Back Burger Chain's Sizzle.(A)
By David Saito-Chung
Investor's Business Daily
It was the winter of 1993, and Jack In The Bo
x Inc. chairman and CEO Bob Nugent faced the worst crisis of his career.
More than 500 diners fell ill at Jack In The Box shops in Washington State, Idaho and Nevada. They had eaten undercooked hamburger meat tainted with E. coli O157:H7 bacteria. Four children died.
The media had a field day. Lawsuits from customers, stockholders and even franchisees piled up at the company's front door. Store traffic nearly ground to a halt.
But Nugent had figured out just what to do, and he could sum it up with one word: empathy.
- Specialty engineering owner Jack Nugent looks for a partner, prepares to...
- Magazine article from: Bulletin (Northwest Public Power Association) Murelio, April C. December 1, 2002 700+ words
...than an idea and a Chevy truck, Jack Nugent--founder and owner of Specialty...next stage--his eventual exit--Nugent says he's looking for a young partner...of what's been accomplished," Nugent said. "I didn't get in this to...
- Stahl succeeds Nugent as Revlon president, CEO.(Jack Stahl; Jeff Nugent)(Brief...
- Magazine article from: Chain Drug Review March 4, 2002 700+ words
NEW YORK -- Jack Stahl, former president and chief operating...of Coca-Cola Co., has succeeded Jeff Nugent as president and chief executive officer...care supplier last month in the wake of Nugent's resignation after two years onthe job...
- Jack in the Box Inc. Chairman & CEO Robert J. Nugent to Retire at Fiscal Year...
- Press release article from: Business Wire May 2, 2005 700+ words
SAN DIEGO -- Jack in the Box Inc...that Robert J. Nugent will retire as chairman...difficult one," Nugent said. "With the...management take Jack in the Box Inc...Prior to joining Jack in the Box Inc., Nugent was vice president...
- California CEO Announces: Jack in the Box CEO Robert Nugent Discusses Company...
- Press release article from: Business Wire August 14, 2001 700+ words
...California CEO magazine, Jack in the Box CEO Robert Nugent recommends that CEOs...years after hundreds of Jack in the Box customers...and its fictional CEO Jack Box -- earns about...130 stores this year. Nugent discusses the company...
- Jack In The Box, Inc. CEO Robert J. Nugent Talks to The Wall Street Transcript.
- Press release article from: PR Newswire October 8, 1999 700+ words
...published an in-depth interview with Robert J. Nugent, President and CEO of Jack In The Box, Inc. (NYSE: JBX), in which he talks...The greatest opportunity in my view is taking Jack In The Box into new markets. We are under construction...
- Nugent makes sudden exit as BJ's Wholesale Club CEO.(Business)
- Newspaper article from: The Boston Herald Gatlin, Greg September 10, 2002 700+ words
...yesterday that its chief executive, Jack Nugent, resigned for personal reasons...Street analysts. Some suspected Nugent's departure, after 12 years with...spokeswoman Cathleen Maloney said it was Nugent's decision to leave, and that...
- Robert Nugent announced he will retire in October as chairman and CEO of San...
- Magazine article from: Restaurants & Institutions May 15, 2005 700+ words
ROBERT NUGENT announced he will retire in October as chairman and CEO of San Diego-based Jack in the Box Inc. President-COO Linda Lang was announced as his successor.
- Nugent to retire.(Brief Article)
- Magazine article from: San Diego Business Journal Lewis, Connie May 9, 2005 700+ words
Nugent To Retire: Jack in the Box Inc. announced...generation of management take Jack in the Box to the next level," Nugent said in a statement. Nugent has spent nearly 30 years as an executive of Jack in the Box. On the day...
