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Backers Of Online Bill Paying Look To Streamline Services.(INTERNET & TECHNOLOGY)(COMPUTERS MADE PLAIN)
Byline: Lynn Walford
There's no way to get out of paying your bills. But you may be able to make it easier.
A variety of online services aim to help. They use e-mail and the Web to simplify the onerous task.
Only a small number of consumers pay bills online, but that could be changing, says Catherine Graeber, a San Francisco-based analyst for Forrester Research Inc.
This year, 7% of online consumers will pay their bills electronically, she says. In about half those cases, the payments go directly to the biller. In theother half, users pay the bills through services or banks.
Graeber expects the percentage of online bill payers to reach 12% of online consumers by the end of 2002.
Bill-payment services are available from Web portals, banks and other financial service firms.
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