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Top Firms' CEOs Hit The Road To Learn What Customers Want Chief execs who go on sales calls can help their firms land new business.(LEADERS & SUCCESS)(MANAGING A SUCCESSFUL COMPANY)

Investor's Business Daily

| March 01, 2002 | COPYRIGHT 2002 Investor's Business Daily, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: DOUG TSURUOKA

FedEx Corp. founder, chairman and CEO Frederick Smith is no prima donna of the corner office. He's so gung-ho about pushing up sales at the $20.1 billion-in-sales company that he actually grabs his attache case and calls on customers himself.

Top CEOs have a lot in common with top salespeople, says sales consultant Anthony Parinello.

Like good salespeople, good CEOs are decisive, smart and willing to take risks.

It's no coincidence. Parinello reckons 85% of today's CEOs were once in sales.

That pedigree makes them aggressive about bringing in business. "These CEOs don't wait to take action. If a deal's headed south, they won't hesitate to pick up the phone and save it," said Parinello, the author of a recent book called "Think and Sell Like a CEO."

Many of the best companies have CEOs who take a hands-on approach in sales. They do this by following simple rules:

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