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Byline: J. BONASIA
Providers of information technology services may need to catch their breath after 2002. It was a year of wrenching change that transformed the industry.
In the year's biggest news, IBM Global Services swallowed rival PricewaterhouseCoopers Consulting. IBM wasn't the only one making big moves. Hewlett-Packard Co., Dell Computer Corp. and others scrambled to expand their service offerings. And tech consulting firms continued to distance themselves from auditors.
Services have become a crucial part of the high-tech world. Back in 1982, they made up just 26% of total IT spending, says SoundView Technology Group. Today, services comprise 40% of IT spending. …