What records. (Store Of The Week).

"When Iron Maiden started out we handled a lot of vinyl for them, from Wicker Man onwards, and once they started their own website they put a link to ours on it. As a result we've built up a huge database of their fans and most of them are coming to us to order the new Maiden DVD, which comes out on June 2. I expect it'll be one of this year's best sellers, although the new 8 Mile DVD is flying out of the door. Along with the Led Zeppelin DVD, there are some strong sellers in the market at the moment.

I've been in the business since 1977. At first I was working for other shops and involved in managing a band called Quartz, so rock has always been important to me. Bands like Iron Maiden are good people and once I'd started my own set-up it was natural that rock would figure pretty large. I'm also a big dance fan. particularly trance from the likes of Paul Oakenfold, but now the scene has fragmented to such a degree that sales have fallen off.

Our biggest problem at the moment is the short-term attitude of the record companies. You can't sell albums for 9.99 [pounds sterling] and then expect people to buy singles at 3.99 [pounds sterling]--it just doesn't work. The labels have also been complicit in encouraging downloads, but they haven't developed any protection for them. So you have a situation where sales are small but piracy is huge. Who's going to pay 80p for a download when they can find them for free? Singles, if they are to survive, need to be rethought and the chart rules have to be changed to allow for extras to be included.

I would go for single-track singles for 99p; if they include the video or an extra track they should retail at 1.99 [pounds sterling] or else there should be a maxi single that would have five proper tracks on it, not remixes. There needs to be customer value attached to the product so that labels should be allowed to include patches and ...