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Mastering the art of the voice mail: a tedious, rambling monologue makes people want to hit delete. Here's how to get your message across. (work trick of the month).(Brief Article)

Cosmopolitan

| April 01, 2003 | Mackenzie, Jillian | COPYRIGHT 2003 Hearst Communications, reprinted with permission of Hearst. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Prepare a statement. "Compose one sentence that states what you're trying to accomplish with the call," says Renee Grant-Williams, voice coach and author of Voice Power, "That way, you'll avoid rambling or forgetting important information on the person's machine, and if they do answer, you're also ready."

Say her name. "Start every message with hello and the person's name," suggests Grant-Williams. "It will give your message a more personal feel."

Repeat ...

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