The Public Manager articles from September 2002

The Public Manager archives from September 2002

Performance rules. (The Manager's Musings).
September 22, 2002... AS I PREPARE To LEAVE for South Africa to participate in a conference on transformational management in Southern Africa (that will be the subject of a mini-forum in this journal's Winter 2002 issue), I'm impressed by the similarities and...

People count too. (The Manager's Musings).
September 22, 2002... To help respond to a changing environment both in the workplace and in our relationship with the American public, we offer several timely articles. Kathrene Hansen, executive director of the Los Angeles Federal Executive Board, writes about...

Government-citizen dialogue in Central Asia. (The Manager's Musings).(Brief Article)
September 22, 2002... Going way outside the box (and certainly the western hemisphere) for a change, Irina Boldonova, associate professor at the East-Siberian State Technological University in Ulan-Ude, Russia, and Bayar Zhygmotov, chair of the committee on public...

And lots more. (The Manager's Musings).(Brief Article)
September 22, 2002... Finally, Bob Fagin submits a letter to the editor that proposes three fundamental changes to sustain governmental reform. And Al Hyde and Hyong Yi offer thought-provoking perspective in their Views department on a wide range of topics,...

Strategic management of human capital: the first pillar of the President's Management Agenda. (Mini-Forum: Performance Management).
September 22, 2002... Two managers share highlights from the human capital track at the 2002 Performance Conference of the National Academy of Public Administration (NAPA). Editor's Note The fifth annual Performance Conference of the Center for Improving...

Competitive sourcing: the controversial initiative? (Mini-Forum: Performance Management).(President's Management Agenda )
September 22, 2002... With its share of supporters and skeptics, competitive sourcing may be the most controversial of the five governmentwide initiatives detailed in the President's Management Agenda. One supporter of the human capital management initiative has...

Timely, useful, and reliable financial information. (Mini-Forum: Performance Management).
September 22, 2002... How the President's Management Agenda's third governmentwide initiative, improved financial performance, means much more than balancing the books. The third governmentwide initiative in the August 2001 Bush administration management agenda...

Expanding electronic government: the challenges. (Mini-Forum: Performance Management).
September 22, 2002... Learn from federal and local government speakers at the 2002 Performance Conference of the National Academy of Public Administration (NAPA) about the challenge of making e-government enhance overall organization performance. Expanding...

Budget and performance integration: first steps in the fifth initiative of the President's Management Agenda. (Mini-Forum: Performance Management).
September 22, 2002... Managers share their early performance budgeting experience, with case study illustrations of integrated processes at the federal and local level. Of the five governmentwide initiatives in the President's Management Agenda (PMA),...

Downturn dilemma: decision making during tough fiscal times. (State and Municipal Management).
September 22, 2002... With state coffers tighter than they have been in a decade, are political conditions now ripe for performance budgeting? By the spring of this year, nearly all states had one thing in common--a bleak fiscal picture. Amid a national economic...

Anxiety in the workplace post-september 11, 2001. (Beyond the Beltway).
September 22, 2002... The executive director of the Greater Los Angeles Federal Executive Board shares her experience and views on responding to stress and reducing anxiety in the workplace. Threats of violence, whether from individuals out side the agency,...

Government-citizen dialogue in the Republic of Buryatia. (Article).
September 22, 2002... An academic and a public manager from one of Russia's national republics share insights on involving citizens in government policy making and program oversight. As a visiting research professor in 2000-2001 at The George Washington...

Taming wicked problems: theory and practice; a practical lesson in how to tackle the multi-faceted problems in the workplace. (Article).
September 22, 2002... The Civilian Personnel Flight supports the 49th Fighter Wing of 117-A Stealth fighters at Holloman Air Force Base (AFB) in New Mexico. The staff had been struggling with the problem of managers wanting to reward their civilian employees' good...

Making OD work in your organization: what to expect before initiating an organization change effort, and what to be ready to do in response to people's reactions. (Article).
September 22, 2002... Central to most success efforts to improve the functioning of one's organization is cultural change. Undertaking organization development (OD) and managing the accompanying change is not an easy process. Indeed, I know of few undertakings that...

Forming the Call-to-Serve Network: unusual profiles in federal service. (The Young Professional).
September 22, 2002... The Partnership for Public Service shares three cool stories of young professionals--an art curator, veterinarian, and scientist--making a contribution to their country. Over the past few months, federal managers may have heard about a new...

Two winning essays from the 2002 public employees roundtable public service scholarship program: what would you do to improve the image of public service? (Image of Public Service).
September 22, 2002... By Their Side: A young caseworker in Tacoma, Washington writes about her experiences as a child advocate and the strength one individual can give to another. JAMIE ARLEDGE Delaina I ask the nurse where Delaina's room is and she...

Three fundamental changes needed for sustained governmental reform. (Letter to the Editor).(Letter to the Editor)
September 22, 2002... I am a great fan of this journal, and I have read with interest the contributions of A. C. Hyde and David Walker recently on "The Human Capital Crisis." Perhaps I am having a bad hair day, but my frustration runneth over. It is a definition of...

Performance-based budgeting in a performance-based budget-cutting environment. (Views You Can Use New Ideas for Management).
September 22, 2002... Times are tough for budgeteers. State budget short falls of approximately $40 billion are expected in the current fiscal cycle. (NASBO. Budget Shortfalls. Strategies for Closing Spending and Revenue Gaps.) Thirty-nine states had a reduction of...

A-digital: people key to managing knowledge. (Views You Can Use).
September 22, 2002... In July 2001, I sat in the passenger waiting area at Bradley International Airport in Hartford, CT, awaiting a flight to Phoenix, AZ. I had gone through security and sat down about 18 feet from the security station. Shortly thereafter, a young...

Rethinking organizational change. (Reviews).(The Heart of Change, Real-Life Stories of How People Change Their Organizations )(Book Review)
September 22, 2002... The Heart of Change, Real-Life Stories of How People Change Their Organizations (Harvard Business School Press: Boston MA, 2002), 190 pages. Niccolo Machiavelli once said: there is nothing more difficult to take in hand, more perilous to...

"On social capital and organization change". (Reviews).(Letter to the Editor)
September 22, 2002... Editor's Note: Of course, we rarely get real letters to the editors any more. As we like to say out here in California, "that's just so 20th century." Ah, but we do get emails, and as a complement to Elisha Krauss's review of John Kotter's...

Understanding innovation in management. (Reviews).(The Free-Market Innovation Machine)(Book Review)
September 22, 2002... Baumol, William J. The Free Market Innovation Machine (Princeton University Press: 2002). Though we still lack criteria by which to measure innovation with any precision, indirect evidence and analysis point strongly to the conclusion that...

PER scholarship and performance awards. (Recognition by their Peers).(Public Employees Roundtable )(Brief Article)
September 22, 2002... The Public Employees Roundtable (PER), a coalition of 32 organizations of managerial, professional, and employee organizations, presented its annual scholarships and performance awards at a luncheon at Ft. McNair in July. Left: PER's...

The Public Manager awarded.(Brief Article)
September 22, 2002... Caption: The 30th anniversary of The Public Manager (nee The Bureaucrat) was recognized with a partnership award from the Public Employees Roundtable. From left: Warren Master, editor in chief; Joan Keston, Image editor; Tom Novotny, publisher,...