The Public Manager articles from June 2005

The Public Manager archives from June 2005

The manager's musings.
June 22, 2005... Worldly Fabric There's something about major events of recent years that reminds us how increasingly small the world is becoming. Just in the first few years of the twenty-first century, we have witnessed--through on-the-spot coverage of...

A mission with Mercy: a unique U.S. partnership for aiding tsunami victims; Learn firsthand how the U.S. Navy entered into a historic partnership with one of the world's premier humanitarian organizations, Project HOPE, to provide the medical staff needed for the relief effort in Indonesia.(FEATURE ARTICLE)
June 22, 2005... On December 26, 2004, a major earthquake off the coast of the island of Sumatra, Indonesia, dealt a horrific blow to the province of Aceh and its capital, Banda Aceh. The earthquake was followed by a tsunami, a tidal wave that surged several...

Ethics and integrity in government: putting the needs of our nation first; The Comptroller General of the United States delivered the Elliot Richardson Lecture at the American Society for Public Administration's (ASPA's) National Conference in Milwaukee, Wisconsin, on April 4, 2005.
June 22, 2005... It's a pleasure to be at this annual ASPA conference and in Milwaukee at the onset of spring. This is an especially beautiful time of year in Washington, DC, when the cherry trees bloom around the Tidal Basin. Frankly, Washington's federal...

Curbing corruption in the Republic of South Africa: learn how new measures put in place since the 1996 Constitution, such as the drafting of codes of conduct, whistle-blowing, and training initiatives, are making public officials more aware of the need for ethical conduct in their public dealings.
June 22, 2005... There is nothing new about corruption; it has been around for a long time. As far back as 300 B.C., Katilya, the then Prime Minister and Emperor Chandragupta of India, identified forty ways of embezzlement of funds by employees in the private...

Impact of accountability and ethics on public service delivery: a South African perspective; Learn how South Africa's Constitution of 1996, by requiring all government departments to observe particular codes of conduct, is attempting to improve accountability and ethics in public service delivery--specifically at the local level.
June 22, 2005... Introduction Ethics are as important for the public servant as blood for the body. The public sector, like individuals, is constantly changing through new leadership, environmental influences, and sociopolitical development. Government and...

Protection management: an integrated approach to homeland security education; Learn about an innovative approach to weaving an interlocking knowledge base among security, fire, and emergency management professionals, who often labor under conflicting organizational cultures and worldviews.(MINI-FORUM: ADVANCING PUBLIC SERVICE PERFORMANCE)
June 22, 2005... Surely, there was never a fairer test of national quality than this. In the light of these circumstances, the thoughtful observer of Russian-American relations will find no cause for complaint in the Kremlin's challenge to...

Strategic applications of technology: county-level case study in the state of Georgia; How the DeKalb County Juvenile Court is using radio-frequency identification (RFID) technology to obtain prompt and reliable access to information for appropriate judicial decision making.
June 22, 2005... Technologies are emerging at a dizzying pace from the marketplace, and they are rapidly changing, making it difficult for anyone, including the court manager, to integrate the best of them into a coherent and strategic fit in their respective...

GovBenefits.gov: a valuable E-Government tool for citizens; Learn how this interactive government Web site--launched in 2002 and managed by the U.S. Department of Labor in partnership with a network of federal and state agencies--lets people immediately determine their eligibility for the benefit programs that best meet their needs.
June 22, 2005... As a government official, caseworker, or representative, how can I help American citizens learn about the government benefit programs they need without making them navigate through hundreds of Web pages? The answer to...

Evaluating Certified Public Manager training: learn how managers have used a variety of methods to quantitatively and qualitatively evaluate structure, processes, and outcomes of the CPM program in New Jersey.(Certified Public Manager)
June 22, 2005... In her recent article in this journal, Ellen Bates introduces readers to the Certified Public Manager (CPM) program: its history, philosophy, structure, and education-training protocols. She notes that several critical guidelines were...

Fostering better public management through education: a call for institutional reconsideration of the tenure criteria; A former practitioner reflects on how her first-hand experience in the City of Chicago's Department of Streets and Sanitation and various Illinois agencies has shaped the way she performs as a professor of public management.
June 22, 2005... In the May 2005 issue of the Harvard Business Review, Professors Warren Bennis and James O'Toole, both well-regarded experts in the business management arena, argued that academic institutions are missing the boat with regard to teaching...

Getting ahead of the curve: Baltimore and CitiStat; CitiStat maximizes Baltimore's efficiency by using data from the city's 311 call center to manage agencies and adjust performance as necessary.(IMAGE OF PUBLIC SERVICE)
June 22, 2005... In remarks at Harvard University four years ago, Baltimore Mayor Martin J. O'Malley said, "In order to change the outcomes produced by government, you have to change what government does." Baltimore was doing just that, he went on to say, by...

Getting the most from the contributions of government leaders: learn how leadership development programs offered by the Council for Excellence in Government provide tools to improve government results.(IMAGE OF PUBLIC SERVICE)
June 22, 2005... How do we create and support the next generation of government leaders? Two programs that help do so are the Excellence in Government Fellows and e-Government Fellows programs of the Council for Excellence in Government. After surveying...

Changing governance, improving lives: learn about government innovations the United Nations recently honored for making bureaucratic processes more relevant, encouraging participation in decision making, and improving living conditions in many parts of the world.(IMAGE OF PUBLIC SERVICE)
June 22, 2005... Background Many citizens around the world have little faith in their governments, but that may soon change. On June 23, United Nations Public Service Day, the United Nations honored eight government innovations that are making bureaucratic...

All the presidents.(THE UNCIVIL SERVANT)
June 22, 2005... Eleven score and nine years ago, our founding fathers brought forth onto this continent a new form of government constituted of men (for women had not been invented yet) and dedicated to the proposition that all of them are equal (here again,...