Franchising World articles from September 2003

Franchising World archives from September 2003

The art (and craft) of franchise relations.(In This Issue)
September 1, 2003... As the International Franchise Association (IFA) prepares to launch its Fourth Annual Franchise Appreciation Day on Capitol Hill, this issue of Franchising World offers timely information about the evolving state of franchisee-franchisor...

Creating positive franchise relations.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... What is the formula for building and nurturing positive relationships between franchisor and franchisees? Franchising World asked five franchise systems that question: Mr. Handyman, Auntie Anne's, Batteries Plus, USA Baby and Budget Blinds....

Building successful franchise relations: Medicap Pharmacies, Inc. focuses its franchise relations efforts on concentrated communications.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... We've been at this "franchising thing" for more than 30 years now. And one of the most important things we've learned along the way is that, no matter if you're a small chain of just a few stores or growing quickly with hundreds of locations,...

Keys to a successful franchisor-franchisee relationship: through a commitment to each of the key elements of effective two-way communication franchisors and franchisees can strengthen the strategies and consumer level execution that will drive their brand's performance.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... Have you ever had one of those friendships that felt off-balance? In other words it was all give and no take, all tears no laughter... you get the point. Think about what was lacking in that friendship--why it didn't work out. There's a good...

The craft of franchise relations.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... When you think of the word art, what comes to mind... creativity, a special talent, a great masterpiece? How about craft... maybe learned skills developed over time? Just as an artist uses his artistic talents to create something, or a...

Leadership and relationships in franchising.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... With the exception of the eight years I was privileged to serve in the United States Marine Corps, my entire professional life has centered on this amazing economic engine we call franchising. Just about every basic principle of leadership...

Harnessing the power of the franchise relationship.(The Art (And Craft) Of Franchise Relations)
September 1, 2003... Some people talk about the role of relationships in business as though they were talking about the froth on a cappuccino--sweet and fluffy, and takes up space without adding much value. In reality relationships have a far more substantial role...

Cooperation: the key to building lasting franchise relationships: the FRC best practices publications can provide a blueprint for the franchising community as it strives to build good, system-wide relations.(The Art (And Craft) Of Franchise Relations)(Franchise Relations Committee)
September 1, 2003... Strong relationships built upon careful listening and mutual respect between franchisors and franchisees provide the building blocks for a successful franchise system. A number of years ago, the International Franchise Association (IFA)...

Franchise Appreciation Day--making the voice of franchising heard on Capitol Hill.(Government Relations)
September 1, 2003... September 16 marks the fourth Annual Franchise Appreciation Day on Capitol Hill. It is the date for the franchise community to visit with their elected officials and staff in Washington, D.C. to discuss timely legislative topics. Depending on...

Franchising World Q&A with U.S. Rep. John Tanner: keynote speaker for IFA's Franchise Appreciation Day dinner shares his views with FW readers.(Franchising World Q&A)(Interview)
September 1, 2003... U.S. Rep. John Tanner (Tenn.), recognized as a leader of the moderate-to-conservative segment of the House of Representatives Democratic Caucus, is from Union City, Tennessee, where he also operates a hotel franchise. As a founding member of...

A regulatory matter with a twist: long overdue revision of overtime law awaits action in Congress.(Government Relations)
September 1, 2003... Most of us scarcely pay attention to the thousands of rules and regulations written by different federal government agencies. The material is usually dry, technical and difficult to understand. But there is no shortage of it. In 2002, the...

Tax policy dominates state legislative sessions; franchise relationship legislation sees activity.(Legal/Legislative)
September 1, 2003... In 2003, state legislative sessions were dominated by rancorous debate over how to drag state budgets out of their tailspins: tax increases, budget cuts, borrowing, or some combination of all of these. Fortunately, most states declined to raise...

Cybersmearing: the ugly side of the Web.(Legal/Legislative)
September 1, 2003... Almost event business has had something unkind said of it at some time, somewhere. When the Internet is used to express an unfavorable opinion about another person or company, most particularly where the commentary on the Web site is defamatory...

Korea or Kazakhstan--the waters are always changing.(International)(franchise disclosure regulations)
September 1, 2003... The international franchise scene continues to change with ever more countries adopting franchise-specific legislation. In the last year, two countries--Korea and Kazakhstan--have added new franchise laws and the web of franchise disclosure...

Equity financing conference charts road map to growth.(Financial)(International Franchise Association's "Meet the Private Equity Money Conference" )
September 1, 2003... The International Franchise Association's (IFA) "Meet the Private Equity Money Conference" Sept. 17-18 has been designed to help franchisors learn how to make private equity work to expand their franchised small businesses. The conference will...

Women's Franchise committee rolls out mentoring guidelines.(Women In Franchising)
September 1, 2003... In 2002, the Women's Franchise Committee (WFC) developed its Guide to Establishing a Women's Network. This guide provides detailed instructions on how to set up a local network for women franchisees, franchise executives or franchise suppliers....

The value of Community Development Corporations in local franchise development: doing business with CDCs is a good business practice and results in a positive situation for all parties involved.(Minority Franchise Development)
September 1, 2003... They range from small, less-organized advocacy groups to highly sophisticated professional organizations developing thousands of housing units, owning commercial real estate such as shopping centers or managing loan equity venture funds. They...

Veterans Franchise Initiative gains momentum: inspired by the late Don Dwyer, VetFran was originally launched during the Gulf War.(Directory)
September 1, 2003... The International Franchise Association's (IFA) revival of the popular Veterans Transition Franchise Initiative, known as VetFran, has quickly garnered strong support from the franchise community. As this edition of the Franchising World went...

VetFran program offers many positives: Expetec Technology Services puts VetFran program "front and center" in its sales and marketing efforts.(VetFran)(Advertisement)
September 1, 2003... Have you ever wanted to kick yourself for missing something that was right in front of you? It might have been an idea or program whose impact or potential you might not have imagined, only to discover later what you had missed. Consider...

Let the good times roll.(Financial)(trends in financing of business franchises)(Column)
September 1, 2003... Franchise concepts have experienced rapid growth in recent years, which can be attributed to two factors. The first relates to the recession-prone economy that has yielded a significant number of job losses in the national employment markets....

New developments on www.franchise.org and IFA's online Franchise Opportunities Guide: association introduces quality franchise prospects to the members of IFA--a service that the International Franchise Association has provided for more than 40 years.(Lead Generation)
September 1, 2003... Since the inception of the International Franchise Association (IFA) in 1960, the public has looked to the Association for credible information about how to find the right franchise opportunity. The IFA has satisfied the public's interest for...

Deferred compensation and salary continuation for the controlling shareholder.(Blue Chip Strategies)
September 1, 2003... The phrase "controlling shareholder" is a term of art which refers to the Internal Revenue Code's definition of an individual whose stock ownership controls more than 50 percent of the total combined voting power of the corporation. An...

FastSigns.(People)(appointment of Raj Croager)(Brief Article)
September 1, 2003... Raj Croager has been promoted to vice president of information technology at FastSigns.

Cendant Hotel Group.(People)(appointments of Anthony Berger, Trevor King and Caroline Berset)(Brief Article)
September 1, 2003... Cendant Hotel Group has appointed Anthony Berger A group president, Caroline Berset to director of corporate sales and Trevor King to director, tour accounts, Worldwide Sales Dept.

Jimmy John's Gourmet Sandwich Shops.(People)(appointment of John Matthews)(Brief Article)
September 1, 2003... Jimmy John's Gourmet Sandwich Shops has appointed John Matthews president.

Kitchen Solvers.(People)(appointment of Jason Baldner)(Brief Article)
September 1, 2003... Jason Baldner has been promoted to president of Kitchen Solvers.

Mrs. Fields.(People)(appointment of Stephen Russo)(Brief Article)
September 1, 2003... Mrs. Fields has appointed Stephen Russo president and CEO.

U.S. Franchise Systems.(People)(appointment of Jonathan Benjamin)(Brief Article)
September 1, 2003... Jonathan Benjamin has been promoted to vice president, franchise sales at U.S. Franchise Systems.

The International Center for Entrepreneurial Development.(People)(appointment of Mark Farrell)(Brief Article)
September 1, 2003... The International Center for Entrepreneurial Development has named Mark Farrell director of training.

DreamMaker Bath & Kitchen by Worldwide.(People)(Brief Article)
September 1, 2003... DreamMaker Bath & Kitchen by Worldwide has named Amy Brown director of marketing.

Relax the Back.(People)(Brief Article)
September 1, 2003... Relax the Back has appointed Michael Conigliaro director of franchise development.

Denny's.(People)(Brief Article)
September 1, 2003... Drew Eager has joined Denny's as senior director, brand marketing.

Papa Gino's.(People)(Brief Article)
September 1, 2003... Papa Gino's has promoted Rick Wolf to executive vice president of operations.

Liberty Tax Service.(People)(Brief Article)
September 1, 2003... Liberty Tax Service has hired Sally Coon as vice president of operations.

Express Services, Inc.(People)(Brief Article)
September 1, 2003... Express Services, Inc. has announced promotions and additions to its Oklahoma City leadership team: Chief Financial Officer Thomas Richards to executive vice president of operations; promoted to senior vice president are David Baird, risk...

The Maids International.(People)(Brief Article)
September 1, 2003... The Maids International has announced the addition of Barbara Wright to their team of regional business coaches.

Past IFA chair Charlwood elected to ASTA Board, executive committee.(At A Glance)(U. Gary Charlwood elected to American Society of Travel Agents)(Brief Article)
September 1, 2003... U. Gary Charlwood, a former IFA chairman, has been named to the American Society of Travel Agents (ASTA) board of directors and executive committee. Charlwood is CEO and chairman of Uniglobe Travel International, Inc.

Past IFA Chair Harrison to retire after 43-year career.(At A Glance)(Brief Article)
September 1, 2003... With more than 15 years leading PepsiCo Inc.'s community affairs program, PepsiCo Senior Vice Pres. of Global Diversity and Community Affairs Ronald Harrison has announced plans to retire in March. He will assume a transitional role as special...

Wiggin & Dana LLP.(At A Glance)(Brief Article)
September 1, 2003... Wiggin & Dana LLP has announced the launch of a weblog, a BLOG, devoted to franchise law and serving to capture, index and briefly comment on news and important documents relating to franchise law...

Cendant Travel.(At A Glance)(Brief Article)
September 1, 2003... Cendant Travel Distribution Services is introducing a commission payment solution to help streamline payment transactions for suppliers and travel agencies...

Mail Boxes Etc.(At A Glance)(Winner of the Export Achievement Certificate.)(Brief Article)
September 1, 2003... Mail Boxes Etc. (MBE) was recently presented an Export Achievement Certificate by the U.S. Dept. of Commerce, U.S. Commercial Service at the International Franchise Exhibition in Washington, DC...

Proforma.(At A Glance)(Brief Article)
September 1, 2003... Proforma will celebrate its 25th anniversary Aug. 10-13... Proforma has been named to the top 10 of the Advertising Specialty Institute's distributors list...

PostalAnnex+.(At A Glance)(Winner of the Telly Award.)(Brief Article)
September 1, 2003... PostalAnnex+ received a Telly Award For its 2002 holiday commercial in the Retail Store category...

DreamMaker Bath & Kitchen.(At A Glance)(Brief Article)
September 1, 2003... Mark Lambert, DreamMaker Bath & Kitchen by Worldwide franchisee in Bellingham, Wash., has been named chairman of the company's national Marketing, Advertising and Promotions Committee...

DreamMaker Bath & Kitchen franchise owner Mike Gervais of Burlington.(At A Glance)(Brief Article)
September 1, 2003... DreamMaker Bath & Kitchen franchise owner Mike Gervais of Burlington, Vt., has been named one of the nation's best remodelers by Remodeling magazine...

Liberty Tax Services.(At A Glance)(John Hewitt receives Ernst & Young Entrepreneur of the Year Award)(Brief Article)
September 1, 2003... Liberty Tax Services CEO and founder John Hewitt has been named the Virginia recipient of the annual Ernst & Young Entrepreneur of the Year Award...

Express Personnel Services.(At A Glance)(Linda Haneborg named chair of American Staffing Association's Marketing and Public Relations Committee)(Brief Article)
September 1, 2003... Express Personnel Services Senior Vice Pres. of Marketing-Communications Linda Haneborg has been named chair of the American Staffing Association's Marketing and Public Relations Committee...

Choice Hotels' Sleep Inn.(At A Glance)(Brief Article)
September 1, 2003... Choice Hotels' Sleep Inn has been named the top ranked economy brand in the Market Metrix Hospitality Index for the first quartet of 2003...

Express Services.(At A Glance)(awards from Communicator Print Awards and Videographer Awards)(Brief Article)
September 1, 2003... Express Services received awards from the Communicator Print Awards and the Videographer Awards for communication materials...

Mail Boxes Etc.(At A Glance)(bronze medal )(Brief Article)
September 1, 2003... Mail Boxes Etc. was awarded a bronze medal from the American Marketing Association for the category of delivery systems and products...

PostNet.(At A Glance)(John Francis named to 40 Under Forty)(Brief Article)
September 1, 2003... John Francis, PostNet area franchisee for Minnesota and Wisconsin, has been named to the annual 40 Under Forty list by The Minneapolis-St. Paul Business Journal...

Texas State Technical College.(At A Glance)
September 1, 2003... The Women in Trades program at Texas State Technical College recognized six women in the Waco, Texas area who had completed the plumbing and drain-cleaning course...

Dwyer Group.(At A Glance)
September 1, 2003... Dwyer Group Pres. Dina Dywers-Owens developed the idea for the training program...

Rainbow International[R] Carpet Care and Restoration.(At A Glance)(Ed Jones appointment)(Brief Article)
September 1, 2003... Rainbow International[R] Carpet Care and Restoration Specialist franchisees are preparing for water damage restoration calls along the Texas Gulf Coast as a result of Hurricane Claudette's destruction of 260 miles coastland. They have hired Ed...

El Taco Tote Real Mexican Grill.(At A Glance)(new locations)(Brief Article)
September 1, 2003... El Taco Tote Real Mexican Grill, which began franchising at the start of the year, has received commitments from seven franchisees to open a combined 15 locations in Texas, Arizona and New Mexico...

Jimmy John's Gourmet Sandwich Shops.(At A Glance)
September 1, 2003... Jimmy John's Gourmet Sandwich Shops has recently celebrated the opening of its 200th store...

Young & Successful Media Corp.(At A Glance)(co-author book with Scott Kaufman)(Brief Article)
September 1, 2003... Young & Successful Media Corp. (Jenifer Kushell) has co-authored a book with Scott Kaufman, which is published by Simon & Schuster titled "Secrets of the Young & Successful: How to Get Everything You Want Without Waiting a Lifetime!"...

MaggieMoo's International.(At A Glance)(opens in Gilbert, Arizona)(Brief Article)
September 1, 2003... MaggieMoo's International has opened its 100th ice creat treatery, located in the Phoenix suburb of Gilbert, Arizona.

Subway.(Around the World)(Brief Article)
September 1, 2003... Subway announced the opening of its first location in Belize and also noted reaching its 19,000-unit milestone with the recent opening of its newest restaurant in Detroit...

TGI Friday's.(Around the World)(Ulsan, Korea)(Brief Article)
September 1, 2003... TGI Friday's celebrates its 200th international restaurant, to open in Ulsan, Korea...

Burger King.(Around the World)(Cyprus)(Brief Article)
September 1, 2003... Burger King has opened its first restaurant in Cyprus...

UPS Store.(Around the World)(to open store in Katowice)(Brief Article)
September 1, 2003... The UPS Store will open a center in Katowice, Poland in September...

Super 8 Motels Inc.(Around the World)(Truro, Nova Scotia)(Brief Article)
September 1, 2003... Super 8 Motels Inc. has announced the opening of its 100th Canadian property, a 50-room motel in Truro, Nova Scotia.

Moran Industries.(Community Outreach)(help Danielle Zanyk pay for surgery)(Brief Article)
September 1, 2003... Moran Industries, has assisted a seven-year-old girl, Danielle Zanyk, with expensive facial surgery on a facial tumor, by paying for one-third of it through their charitable Gary Goodgear Foundation...

Dippin' Dots Ice Cream.(Community Outreach)(Brief Article)
September 1, 2003... Dippin' Dots Ice Cream will ask customers to round up every total to the nearest dollar to benefit Give Kids The World on National Ice Cream Day July 19 and National Make a Difference Day Oct. 25...

McAlister's Deli.(Community Outreach)(WHAS Crusade for Children receives donation.)(Brief Article)
September 1, 2003... McAlister's Deli franchisee Bill Robertson has donated $21,000 from his two Louisville restaurants to the WHAS Crusade for Children...

Interiors by Decorating Den.(Community Outreach)(raised money for Susan G. Komen Breast Cancer Foundation and Canadian Breast Cancer Foundation)(Brief Article)
September 1, 2003... Interiors by Decorating Den has raised more than $100,000 in the past year for the Susan G. Komen Breast Cancer Foundation and the Canadian Breast Cancer Foundation...

Meineke Car Care Centers.(Community Outreach)(donation to Children's Miracle Network)(Brief Article)
September 1, 2003... Meineke Car Care Centers raised $35,000 for the Children's Miracle Network at its annual golf tournament...

Tim Horton's.(Community Outreach)(Needy children will benefit from Camp Day.)(Brief Article)
September 1, 2003... By buying a cup of coffee at Tim Horton's restaurants June 11, customers helped to raise $5.5 million (CDN) on Camp Day. Funds will be used to offer a camping experience for more than 9,000 children whose families would not otherwise be able to...

Buffalo's Southwest Cafe.(Community Outreach)(Brief Article)
September 1, 2003... To support families of those deployed to Iraq, Buffalo's Southwest Cafe hosted a series of complimentary dinners and entertainment near military bases across the Southeast. More than 6,000 family members and activated reservists attended.

Meineke Car Care Centers, Inc.(Transactions)(enters into agreement for its acquisition)(Brief Article)
September 1, 2003... Meineke Car Care Centers, Inc. has announced that a stock purchase agreement has been entered into for its acquisition by members of Meineke management and two financial partners, Carousel Capital, headquartered in Charlotte. North Carolina,...

Roark Capital Group.(Transactions)(acquisition of Money Mailer Inc.)(Brief Article)
September 1, 2003... Roark Capital Group has acquired Money Mailer...

Franchoice.(Transactions)(Capistar acquires Bison.com)(Brief Article)
September 1, 2003... Capistar, parent company of FranChoice, has acquired Bison.com. Kimberly Ellis has been named Bison.com president...

Safeguard Business Systems.(Transactions)(acquisition by New England Business Service Inc.)(Brief Article)
September 1, 2003... Safeguard Business Systems will be acquired by New England Business Service.

Express Personnel franchisee joins SBA Advisory Group.(Nikki Sells joins Small Business Association)(Brief Article)
September 1, 2003... Express Personnel Services Springfield, Mo. Regional Developer and franchisee Nikki Sells, who is also a member of die International Franchise Association board of directors, has joined the Small Business Administration's (SBA) Regional...

Correction.
September 1, 2003... CORRECTION: Contact information For KiLpatrick Stockton LLP Attorney Morton Aronson was incorrectly listed in our July-August issue. The correct telephone number is 404-745-2414.

New study will measure economic impact of franchising.(Economic Research)
September 1, 2003... IFA Educational Foundation Chairman Dick Rennick, CFE, announced recently that the foundation will conduct a research study to document the economic impact of thousands of franchised businesses on the U.S. economy. The foundation has engaged...

Healthy franchisor-franchisee relations require effective franchise sales law compliance program.(Legal/Legislative)
September 1, 2003... In order to create healthy relationships with franchisees, franchisors must start out on the right foot. Pre-sale best practices begin with advertising and extend through delivery of the UTFOC and execution of fine franchise agreement. A...

Young entrepreneurs win franchising competition.(Education & Training)(Brief Article)
September 1, 2003... Three youth garnered trophies and cash as national winners of the annual Franchising Business Competition during DECA's International Career Development Conference in Orlando. Sylvan Learning Center and the IFA Educational Foundation sponsor...

Connie Williams: the art of the deal.(Spotlight On Success)(Interview)(Biography)
September 1, 2003... Connie Williams likes to tell people she is in the fashion business. No, she does not design clothes, But as chief operating officer for Deck The Walls, she thinks about dressing walls the same way a Neiman Marcus buyer approaches dressing a...

IFA mission statement.(Brief Article)
September 1, 2003... The mission of the International Franchise Association, founded in 1960, is to protect, enhance and promote franchising. IFA serves as a resource center for current and prospective franchisees and franchisors, the media, and the government. IFA...

How to select a franchise supplier.(Industry Overview)
September 1, 2003... You are reading a Directory of members of the IFA's Supplier Forum presumably because you are either curious about the membership, or because you need a product or service which may be offered by someone identified in the directory. At this...

Directory.(Accountants-Check/Credit Card Services)(Brief Article)(Directory)
September 1, 2003... ACCOUNTANTS AMERICAN EXPRESS TAX & BUSINESS SERVICES (800) 621-0373 (312) 634-3400 (312) 634-3410 FAX One South Wacker Drive, Suite 800, Chicago, IL 60603 E-MAIL: thomas.j.green@aexp.com Internet:...

Directory.(Computer Software-Human Resources)(Directory)
September 1, 2003... COMPUTER SOFTWARE AMERICAN EXPRESS TAX & BUSINESS SERVICES (800) 621-0373 (312) 634-3400 (312) 634-3410 FAX One South Wacker Drive, Suite 800, Chicago, IL 60603 E-MAIL: thomas.j.green@aexp.com Internet:...