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Using personality assessment instruments.(Letters to the Editor)(Letter to the Editor)
May 1, 2004... We read with interest the excellent article by Daniel S. Kaplan entitled "Legal Risks of Franchisee Screening" in the March 2004 issue of "Franchising World." There is little in the article that can be questioned. However, some important...
Franchise relations.(In this Issue)
May 1, 2004... Good franchise relations is one of the most critical aspects of successful franchising. In today's fast-moving marketplace, it's important to create and maintain harmony so your energies are focused on building the franchise to dominate your...
The care and feeding of a franchise relationship: staying in touch with your franchisees: maintaining open lines of communication with the franchisee association can be an exceptionally effective method of staying in touch and feeding a healthy franchise relationship.(Franchise Relations: One Community, One Goal)
May 1, 2004... The basic ingredients of a healthy franchise relationship are no mystery. Keep the lines of communication open. Manage expectations. Show respect. Provide the essential tools for staying in touch, including a useful and informative Web site, a...
Building confidence in corporate branding initiatives: how holiday inn express harnessed franchisee support: some recommendations that may provide a fundamental, but critical, foundation to build support for corporate initiatives.(Franchise relations: one community, one goal)
May 1, 2004... It has often been said that the greatest rewards come from the greatest challenges. As members of franchised organizations, we all understand the complexities involved with motivating a diverse group towards a common goal... a daunting...
The "dos" and "don'ts" of franchise relations: in the franchising world, the whole is no greater than the sum of its parts. It takes good franchisees to make a good franchise system.(Franchise relations: one community, one goal)
May 1, 2004... Good franchise relations set the tone for good business relations. A veteran of the franchise industry, I have seen many dos and don'ts during my stead with various companies. I wanted to take the time to share with you some of the things that...
What to do when you have a franchise dispute; The National Franchise Mediation Program provides a specific step-by-step approach to dispute resolution for both franchisors and franchisees.(Franchise relations: one community, one goal)
May 1, 2004... Everyone knows the pitfalls of going to court bur what are the alternatives for franchisees and franchisors alike? A key component of the International Franchise Association Self Regulation Program is the National Franchise Mediation Program...
Franchise Relations Committee rolls out two handbooks; appoints new chairman.(Franchise relations: one community, one goal)
May 1, 2004... The 2004 IFA annual convention proved to be a busy time for the IFA's Franchise Relations Committee (FRC) members who rolled out the first two of their long-anticipated Best Practices Handbook series, said goodbye to a long-time friend and FRC...
Applying six sigma to your organization: benefits and considerations: six sigma looks forward by constantly defining, measuring, analyzing, improving and controlling opportunities and performance.(Management & Operations)
May 1, 2004... American Express. Ford Motor Company. General Electric. Motorola. Sony. There is no doubt this list reads like a who's who of global commerce. So what do these blockbuster brands have in common? Well beyond knowing how to succeed, these...
Franchising world Q & A with U.S. Rep. Adam Smith.(A franchising world Q & A)(New Democrat Coalition )(Interview)
May 1, 2004... U.S. Rep. Adam Smith (D-Wash.) is a leader of an important voting bloc in the House of Representatives, the New Democrat Coalition (NDC). The NDC is a moderate group within the Democratic Party that seeks to move the agenda toward the center of...
Obesity lawsuit bill passes house.(Legal/Legislative)(Brief Article)
May 1, 2004... On March 10, the U.S. House of Representatives overwhelmingly passed the Personal Responsibility in Food Consumption Act (H.R. 339) by a vote of 276-139. This legislation, sponsored by Rep. Ric Keller (R-Fla.), would help to limit frivolous...
FranPAC raises more than $100,000 at IFA's annual convention.(FranPAC)(Brief Article)
May 1, 2004... FranPAC, the franchising community's political action committee, took in more than $100,000--a new record--during the International Franchise Association annual convention in March.
Two major events precipitated this best ever take: a...
IFA names two to self-regulation posts.(Legal/Legislative)(International Franchise Association)
May 1, 2004... The International Franchise Association has named Delia A. Burke compliance program administrator and Sue Vandittelli ombudsman. The positions are key components of IFA's self-regulation program, which was designed to improve compliance,...
West Coast Franchise Expo coincides with job crisis.(Franchise Expo 2004)
May 1, 2004... The story of Kevin Jackson was recently told by CNN/Money staff writer Sarah Max, who reported that franchising is a popular career choice among downsized Americans looking to run their own businesses. At age 43, Jackson was downsized from the...
Economics 101: how franchising makes music for the U.S. economy.(Franchising And The Economy)
May 1, 2004... There are many changes taking place in the U.S. economy that are being stimulated in part by the growth of franchising. Many of these economic trends will benefit franchisors, franchisees, their employees, and their suppliers. The recently...
Long range planning for an effective diversity program.(Minorities And Emerging Markets)(Accor Ambassador Program)
May 1, 2004... This last year has been a busy one. At Accor we have been refining and reworking our Ambassador Program. At the International Franchise Association, the Minorities in Franchising Committee has been setting up a newly focused and more vibrant...
Asian franchises gaining acceptance: a look at growth, change and the cultural aspects of franchise development.(International Development)
May 1, 2004... American franchises dominate in almost every country. Is this statement quite accurate? The ubiquitous Subway, KFC, Pizza Hut, Burger King, Starbucks combined--just these fast-food chains alone--seem to outnumber local franchises (all sectors...
Ontario government releases amendments to franchise disclosure regulations: Canadian ministry of consumer and business services provides amendments intended to clarify original regulations.(Government Relations--Canada)
May 1, 2004... Certain defects in the regulations under the Arthur Wishart Act 2000 have been apparent to many in the franchise community since the act came into full effect on Jan. 31, 2001. Now, the Ontario government, through the Ministry of Consumer and...
U.S. franchising: foreign currency and term debt availability in emerging markets; franchisors need to carefully consider the risk implicit in foreign currency arbitrage.(Finance)
May 1, 2004... International franchising provides a great opportunity for U.S. franchisors to expand their brands overseas. The growing demand for American products and services and the globalization of franchising create an important economic benefit to the...
Creating an integrated technology environment: bringing new technology to your business can give you the tools to move to the proverbial next level.(Technology)(Column)
May 1, 2004... If your franchise organization has been in existence for more than a few years, chances are you are operating and managing your business processes with a variety of stand alone technologies, applications and hardware--everything from customer...
Birkeland Institute.(People)(Brief Article)
May 1, 2004... Peter Birkeland of the Birkeland Institute has become host of Broadcast America's Radio (www.businessamericaradio.com) 1 p.m. CST show "Franchise Boot Camp."
Buffalo's Franchise Concepts Inc.(People)(employee promotions)(Brief Article)
May 1, 2004... Buffalo's Franchise Concepts Inc., franchisor of Buffalo's Southwest Cafe restaurants, announced the promotion of four employees: Kevin Kingery, vice president of franchise business; Bret Summers, vice president of operations; Teri Teague,...
Burger King.(People)(John W. Chidsey)(Brief Article)
May 1, 2004... Burger King has appointed John W. Chidsey chief financial and administrative officer.
Carlson Travel Franchise Group.(People)(Mark Masuda)(Brief Article)
May 1, 2004... Carlson Travel Franchise Group named Mark Masuda vice president.
Cendant's.(People)(Dennis Ricci)(Brief Article)
May 1, 2004... Dennis Ricci is Cendant's new franchise sales director.
El Polo Loco.(People)(Helen Trent)(Brief Article)
May 1, 2004... El Polio Loco named Helen Trent as director of franchise sales and development.
Express Services.(People)(Linda Sasser, Nikki Sells)(Brief Article)
May 1, 2004... Express Services hired Linda Sasser as vice president of strategic sales and alliances, and Nikki Sells as vice president of franchising.
Fantastic Sams.(People)(Richard Pittius, Randall Mathieson)(Brief Article)
May 1, 2004... Fantastic Sams has named Richard Pittius senior vice president of franchise development and Randall Mathieson general counsel.
Figaro's Italian Pizza.(People)(Don Swier)(Brief Article)
May 1, 2004... Figaro's Italian Pizza has hired Don Swier as field marketing manager.
Haynes & Boone law firm.(People)(Charles Cannon, Deborah Coldwell, Jan Gilbert)(Brief Article)
May 1, 2004... Charles Cannon, Deborah Coldwell, Jan Gilbert, Joyce Mazero and Carl Zwisler have joined Haynes and Boone law firm.
Hilton Hotels.(People)(Rhonda Apor)(Brief Article)
May 1, 2004... Rhonda Apor has been promoted to senior counsel--franchising for Hilton Hotels.
The International Center for Entrepreneurial Development (ICED).(People)(appointments)(Brief Article)
May 1, 2004... The International Center for Entrepreneurial Development (ICED) recently named Don E. Tomlinson as corporate counsel.
Leisure Group of Companies.(People)(Dave Mashburn is vice president of construction management for Lesiure Construction LLC)(Brief Article)
May 1, 2004... Leisure Group of Companies announced today the appointment of Dave Mashburn as vice president of construction management for Leisure Construction, LLC.
Moran Industries.(People)(Charles "Chip" Baldine)(Brief Article)
May 1, 2004... Moran Industries hired Charles "Chip" Baldine as operations manager.
New World Restaurant Group.(People)(S. Garrett Stonehouse)(Brief Article)
May 1, 2004... New World Restaurant Group has named S. Garrett Stonehouse as a director of the company.
Nixon Peabody.(People)(Arthur L. Pressman named Top Lateral Hire for 2003 by the Legal Intelligencer)(Brief Article)
May 1, 2004... Arthur L. Pressman, partner with the law firm Nixon Peabody, was named a Top Lateral Hire for 2003 by The Legal Intelligencer.
Coverall Cleaning Concepts.(Honors)(Brief Article)
May 1, 2004... Coverall Cleaning Concepts won an International Stevie Award for Best Support Organization in the first International Business Awards.
Hilton Hotels.(Honors)(Paul Keeler named Menu Strategist of the Year by Restaurant Business Magazine)(Brief Article)
May 1, 2004... Hilton Hotels Vice Pres., Food and Beverage Paul Keeler was named Menu Strategist of the Year by Restaurant Business Magazine.
HomePros.(Honors)(named the Indiana Growth 100 award winner)(Brief Article)
May 1, 2004... HomePros was named the Indiana Growth 100 award winner by the Johnson Center for Entrepreneurship and Innovation of the Indiana University Kelley School of Business.
Sam Barshop.(Honors)(received the Americas Lodging and Indusrty Summit's Lifetime Achievement Award)(Brief Article)
May 1, 2004... Sam Barshop, who co-founded La Quinta Motors Inns, was honored with the Americas Lodging and Industry Summit's Lifetime Achievement Award.
Melting Pot Restaurants.(Honors)(recognized its Charlotte University location as Franchise of the Year)(Brief Article)
May 1, 2004... Melting Pot Restaurants recognized its Charlotte University location as Franchise of the Year. Owners are Todd and July Dennis and Brian and Kay Neel.
Franchise Concepts.(Mergers & Acquisitions)(Brief Article)
May 1, 2004... Franchise Concepts was acquired by an investment group led by Deck The Walls and Great Frame Up franchisee Mark Ebling of St. Louis.
Cottman transmission Systems.(Marketing)(launching a contest involving the #9 Cottman Transmission Ford being driven by NASCAR's Jeff Burton)(Brief Article)
May 1, 2004... Cottman Transmission Systems is launching a "Race-to-Atlanta" contest and a show car program for its #9 Cottman Transmission Ford, which will be driven by NASCAR's Jeff Burton in four Busch Series races this year.
Dunkin' Donuts.(Marketing)(Curt Schilling)(Brief Article)
May 1, 2004... Dunkin' Donuts has signed pitcher Curt Schilling to introduce its New England Maple Cheddar Sandwich.
Liberty Tax Service.(Marketing)(Brief Article)
May 1, 2004... Liberty Tax Service celebrated March Madness with a "Million Dollar Hoopla" contest that offered one million dollars for correctly selecting all 63 game winners in the Division 1 Men's basketball pairings.
George Foreman.(Marketing)(Brief Article)
May 1, 2004... Meineke Car Care Centers and former heavyweight boxing champ George Foreman have joined forces for five more years. Foreman has served as spokesman for more than 10 years.
The Sport Section is partnering with the National Alliance for Youth Sports to offer its photo ID services to member organizations.(Marketing)(Brief Article)
May 1, 2004... The Sport Section is partnering with the National Alliance for Youth Sports to offer its photo ID services to member organizations. NAYS is an advocate for proper coaching certification and responsible parenting of children involved in youth...
HomeVestors of America executives and Houston HomeVestors franchisees participated in SuperBUILD XXXVIII.(Brief Article)
May 1, 2004... HomeVestors of America executives and Houston HomeVestors franchisees participated in SuperBUILD XXXVIII, a Habitat for Humanity event that built 38 homes in 38 days in recognition of Super Bowl XXXVIII and the anniversary of Habitat for...
BLIMPIE Subs & Salads.(Community Service)(Brief Article)
May 1, 2004... BLIMPIE Subs & Salads joined a homecoming event to celebrate the return of the U.S. Army's 4" Infantry Division (4"' ID) units from duty in Iraq.
Doubletree Hotels.(Community Service)(Doubletree Hotels receive Golden Bell Public Relations Award for 2003; McDonald's renews worldwide Olympic partnership to 2012)(Brief Article)
May 1, 2004... Doubletree Hotels was honored by the Hospitality Sales & Marketing Association International (HSMAI) with a Golden Bell Public Relations Award lot outstanding Community Service-Public Relations efforts in 2003 with its Teaching Kids to CARE...
Popeyes Chicken & Biscuits.(Community Service)(sponsored 15th Annual Radiothon presented by the John Hopkins Children's Center and Baltimore radio station MIX 106.5 FM)(Brief Article)
May 1, 2004... Popeyes Chicken & Biscuits sponsored the 15th Annual Radiothon presented by Johns Hopkins Children's Center and Baltimore radio station MIX 106.5FM, raising more than $7,200.
Auntie Anne's.(Growth)(locations in Australia )(Brief Article)
May 1, 2004... Auntie Anne's will open locations in Australia this fall.
Aberdeen, S.D.(is the site of Expetec's first area office)(Brief Article)
May 1, 2004... Aberdeen, S. D. is the site of Expetec's first area development regional office.
HCX Salons International.(Growth)(Brief Article)
May 1, 2004... HCX Salons International has sold the development rights for Canada.
HomeVestors of America.(Growth)(200th franchisee)(Brief Article)
May 1, 2004... HomeVestors of America has signed its 200th franchisee.
Romacorp.(Growth)(opened restaurants )(Brief Article)
May 1, 2004... Romacorp opened five new Tony Roma's restaurants in five different countries during February.
Subway.(Growth)(opened its first location in Chile)(Brief Article)
May 1, 2004... Subway opened its first location in the Republic of Chile.
Allegra Network.(Of Note)(relocated to Northville, Michigan)(Brief Article)
May 1, 2004... Allegra Network relocated its headquarters to Northville, Michigan.
HouseMaster.(Of Note)(celebrating 25th anniversary)(Brief Article)
May 1, 2004... HouseMaster is celebrating its 25th anniversary.
A Message from Dina Dwyer-Owens, chair of the IFA VetFran committee.(VETFRAN)(Column)
May 1, 2004... The support for VetFran has been overwhelming! Since the program as re-invigorated in late 2002, more than 100 franchise-company members of the International Franchise Association have stepped forward and expressed their patriotic gratitude to...