Franchising World articles from January 2002

Franchising World archives from January 2002

Looking ahead 2002. (Chairman's Column).(International Franchise Association)(Brief Article)
January 1, 2002... This is the time of year when people typically look ahead, set goals and make resolutions. With my year as IFA's chairman soon coming to a close, I find myself considering the past and present along with the future. I do so with hope. I...

Franchise leaders unite under IFA's umbrella: in its unique position as the "umbrella" organization for all segments of franchising: franchisors, franchisees and suppliers, IFA is charged with setting the highest principles and goals for franchising as well as developing the leaders to carry those goals forward. (Follow The Leaders of Franchising).(International Franchise Association)
January 1, 2002... "We are on the threshold of a whole new world for business-format franchising," says James H. Amos Jr., CFE. "It is changing, and as it is changing, it is taking us back to what made franchising powerful in the beginning--solid relationships...

The characteristics of great franchise leaders: what traits embody excellent leadership? Eight notable characteristics stand out. (Follow The Leaders of Franchising).
January 1, 2002... Leadership is a hard quality to define, but we usually know it when we see it. Sometimes leadership is demonstrated by the willingness to make a sacrifice, respond to a challenge, or venture into uncharted waters. At other times it can be...

Dunkin' Donuts' Steve Siegel becomes first franchisee to chair International Franchise Association: Massachusetts business leader has served as both franchisee and franchisor. His goals for leading the association are focused on assuring the membership that everyone's interests are the same: business success. (Follow The Leaders of Franchising)(Cover Story).(Interview)
January 1, 2002... Next month, Steve Siegel will accept the chairmanship of the International Franchise Association (IFA) during the group's annual convention Feb. 9-12 in Orlando. Siegel is chief operating officer and CFO of Kabloom, a 34-unit flower store...

Franchising's leaders: The International Franchise Association Board of Directors: The International Franchise Association's (IFA) board of directors is represented by unique individuals from a broad array of industries.
January 1, 2002... Franchising's leaders: The International Franchise Association Board of Directors: The International Franchise Association's (IFA) board of directors is represented by unique individuals from a broad array of industries. Franchisees,...

Franchisee leadership profile: Rosanne Haggerty, Ben & Jerry's: what do ending homelessness and ice cream have in common? More than you may think. (Follow The Leaders Of Franchising).(Common Ground's franchises)(Brief Article)
January 1, 2002... Rosanne Haggerty's list of accomplishments is long and impressive. As the founder and director of Common Ground, one of the country's largest providers of supportive housing, she has brought business savvy and a holistic approach to ending...

Franchisor leadership profile: Peter Holt, mail boxes etc: chair, IFA Global Marketing Group (GLOMAK). (Follow The Leaders Of Franchising).(Brief Article)
January 1, 2002... As executive vice president of franchise sales and development for Mail Boxes Etc. (MBE) and chair of the international Franchise Association's (IFA) Global Marketing Group (GLOMAK), Peter Holt knows what it means to think globally. In fact, he...

Supplier leadership profile: Jeannie Hylant, the Hylant group: as an officer of the 38th-largest insurance agency in the United States and an active community volunteer, Jeannie Hylant radiates pride in her achievements, her family, and her community.(Brief Article)
January 1, 2002... Supplier leadership profile: Jeannie Hylant, the Hylant group: as an officer of the 38th-largest insurance agency in the United States and an active community volunteer, Jeannie Hylant radiates pride in her achievements, her family, and her...

Franchisees: the next generation: small business has been called the backbone of the American economy, and as the fastest growing segment in business, it is indeed vital to economic stability.
January 1, 2002... Franchisees: the next generation: small business has been called the backbone of the American economy, and as the fastest growing segment in business, it is indeed vital to economic stability. Many franchisees have taken over their business...

Franchises pummeled by Sept. 11 fallout, skittish consumers say happy days will return. (The Economy).
January 1, 2002... The events that occurred on September 11 had an immediate and devastating effect on individuals and businesses everywhere, but particularly in the travel and hospitality industries dominated by franchise companies. Months later, those...

Reaching out to help: Sept. 11 support efforts continue: continuing to extend the hand of aid and support for the victims of September 11, the franchise community's humanitarian efforts remain strong. Franchising World's coverage began with a Special Report in the previous issue. (Franchise Community Responds).(Brief Article)
January 1, 2002... At company-owned and franchised locations, @Wireless matched customer contributions, via donation boxes located in every store, two-to-one. At corporate-owned stores, customers who donated $20 to relief funds received, free, a package of...

National security, economic stimulus dominate capitol hill agenda: International Franchise Association engaged on many fronts to push, monitor key legislation. (Legislative Forecast).(Brief Article)
January 1, 2002... September 11 events drastically reshaped the legislative agenda for Congress for the remainder of 2001 and re-cast lawmakers' focus for 2002. The first session of the 107th Congress concluded with lawmakers passing an airline security measure...

Military leave: an employer's obligations: on September 11, the world's focus shifted to security and military defense. But many of the rules were already written, lust in case they were needed. The Uniform Services Employment and Reemployment Rights Act has been on the books since 1994. (Management & Operations).(Brief Article)
January 1, 2002... President Bush recently announced that as many as 50,000 members of the National Guard and Reserves may be called up in response to the terrorist attacks on the World Trade Center and the Pentagon, many of whom will be required to take leave...

Ask the Ombudsman: Franchising World, beginning in this issue, will pose a series of questions to the IFA Ombudsman, Julie Becker, president of JBA Dispute Resolution LLC. Ms. Becker assumed the role in March. She devoted eight years of her 26-year career with McDonald's Corp. to similar activities. She can be reached at 888-452-0303. Additional information on the IFA Ombudsman program is available at www.IFAresolve.com. (IFA Ombudsman).(Brief Article)
January 1, 2002... Dear Julie: What is it exactly that an ombudsman does? An ombudsman program serves many functions, such as active listening. Many disputes will resolve themselves simply by providing an independent third party who is available to listen....

IFA educational foundation reaches out to students. (Educational Foundation).(Brief Article)
January 1, 2002... The Foundation is cooperating with Distributive Education Clubs of America (DECA) and Students in Free Enterprise (SIFE) to provide franchise education programs to high school and college students. A number of IFA members are participating in...

Monitoring food safety and security threats during times of high risk. (Legal Defense).
January 1, 2002... The best business and legal defense to future foodborne illness claims and potential food security threats is to make a true, proactive commitment to food safety and security. For food processors and food service companies with established...

Outlook for the 21st century: more diverse franchisees, customers and employees: given any thought to the changing demographics of the United States lately? You should. It could make all the difference in the world to your business. (Minorities & Emerging Markets).
January 1, 2002... We've heard the reports. We've read the statistics: Minority populations and purchasing power are growing at a rapid pace. Consider this: minorities now represent more than half the population of America's largest cities. By 2025, according...

Trade mission to China set for June. (International Development).(Brief Article)
January 1, 2002... IFA and the U.S. Department of Commerce will conduct a June 2002 Matchmaker Trade Mission to China to tap its vast markets that contribute to strong economic growth via the region's retail and franchise sectors. Mission participants will get...

Virtual seminar on global franchising now online. (International Development).(Brief Article)
January 1, 2002... A virtual seminar on the current state of franchising from around the world presented by IFA Vice Pres., Emerging Markets and Global Development Marcel Portmann is now available at www.visionglobal.org. Presentations of the World Congress of...

Egyptian market franchise expansion focus of Cairo expo. (International Development).(Brief Article)
January 1, 2002... The Middle East & North Africa International Franchising Exhibition (MIFE 2002) offers franchisors the opportunity to expand into the Egyptian market, which consists of a growing economy of 66 million people, as well as other nearby markets....

International investment and trade forum set for Middle East. (International Development).(The Third Annual International Investment and Trade Forum)(Brief Article)
January 1, 2002... The Third Annual International Investment and Trade Forum will be conducted Feb. 10-12 in Kuwait. The forum is organized by the Ministry of Commerce and Industry, the Arab Research Center and eight other major institutions in the Middle East....

Expand into France via franchise expo. (International Development).(Brief Article)
January 1, 2002... With more than 30,500 franchisees and 550 franchise networks, France is a gateway into Europe. Those interested in expanding there may wish to attend the Franchise Expo March 15-18 in Paris. The event is organized by Promosalons North American...

Retired business owner sells: some business owners, whether a sole proprietor, partner or stockholder in a closely held corporation, may be more interested in selling their business interest during lifetime. (Blue Chip Strategies).(Brief Article)
January 1, 2002... Although life insurance cannot be used to provide immediate funds for the purchase price, cash values may be used where a down payment is given to the present owner. The early death of one of the purchasers would seriously jeopardize the...

Secure trade leads without leaving your office. (International Development).(Business and Industry USA 2002)(Brief Article)
January 1, 2002... Franchise systems can promote their products in the Pacific Rim by participating in Business and Industry USA 2002, a U.S. Department of Commerce Catalog Exhibit, March 8-26. This event will showcase your company's product and service materials...

Online service dispatches regulations on global markets. (International Development).(Export Alert)(Brief Article)
January 1, 2002... Business people who need to know about proposed foreign regulations that may affect their franchise systems can now obtain that information online. Export Alert is a free Web-based service designed to disseminate World Trade Organization...

General Nutrition Centers.(Brief Article)
January 1, 2002... General Nutrition Centers recently presented its Franchise Store of the Year award to four franchisees: Steven Coven of New York City; Nelson Fleming, of Atlanta; Sue Means of Fresno, Calif.; and Ken Smith of Hoffman Estates, Ill.

Liberty Tax Service.(Brief Article)
January 1, 2002... Liberty Tax Service CEO John T. Hewitt was named one of the 100 most influential people in accounting in Accounting Today magazine's annual ranking; Leonard Holt Jr. has been named Liberty's chief operating officer, after a 23-year career with...

Buffalo Wild Wings has recruited Lee Sanders as vice president of franchise development.(Brief Article)
January 1, 2002... Buffalo Wild Wings has recruited Lee Sanders as vice president of franchise development. Sanders was most recently with Allied Domecq, which franchises the Dunkin' Donuts, Baskin-Robbins and Togo's brands.

Romacorp.(Brief Article)
January 1, 2002... Romacorp has named Brad Lutz to the newly created position of vice president of people and learning for the Tony Roma's chain of 243 restaurants. Lutz is responsible for recruiting and training employees.

Apigent Solutions.(Brief Article)
January 1, 2002... Apigent Solutions has named Ron Marsh executive vice president, responsible for overseeing international business development and sales of the company's operations management software.

Former Six Continents Hotels Vice Chairman Craig Hunt has retired after a 30-year career with the hotel franchisor.(Brief Article)
January 1, 2002... Former Six Continents Hotels Vice Chairman Craig Hunt has retired after a 30-year career with the hotel franchisor. He was instrumental in rejuvenating the Holiday Inn brand, and helped launch the Holiday Inn Express and Staybridge Suites...

Six Continents Hotels.(Brief Article)
January 1, 2002... Six Continents Hotels has named Stevan Porter chief operating officer for the Americas region, responsible for company-operated properties in the U.S., Mexico, the Caribbean and Latin America.

OpenWorks.(Brief Article)
January 1, 2002... Michael Waxman is OpenWorks' new regional director for Arizona and will oversee customer and franchise sales, operations, account retention and customer service in that state.

Franchise Concepts Inc.(Brief Article)
January 1, 2002... John W. Jones is the new president and chief executive officer at Franchise Concepts Inc. He has served as the company's chairman of the board since 1990 and as president and CEO from June 1990 to March 1997.

Brad Hanks has been named vice president and regional director of the Re/Max Pacific Northwest.(Brief Article)
January 1, 2002... Brad Hanks has been named vice president and regional director of the Re/Max Pacific Northwest. Hanks has been serving as vice president of U.S. commercial development. He joined the real estate franchise in 1995 as managing broker of Re/Max...

Hawthorn Suites.(Brief Article)
January 1, 2002... Hawthorn Suites recently appointed Connie Polanec to the newly-created position of vice president of Hawthorn national sales. She will oversee the national sales team responsible for selling and promoting the extended-stay hotel brand primarily...

TruServ Corp.(Brief Article)
January 1, 2002... TruServ Corp. Chief Operating Officer and Chief Financial Officer Pamela Forbes Lieberman has been promoted to chief executive officer of the hardware and home improvement co-op. She joined TruServ as CFO in March 2001, and has been...

Primrose School celebrates 20th anniversary opens milestone 100th Unit: new president + exclusive curriculum = 20th anniversary success. (Spotlight On Success).
January 1, 2002... This year is significant for Cartersville, Ga.-based Primrose School Franchising Co. Along with its 20th anniversary, the educational child care company will also celebrate the opening of its 100th school. Primrose attributes its success to...