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Franchising's success. (In This Issue).(Editorial)
February 1, 2002... As we enter a new year, it is crucial to remember the path that has been blazed that opened up new and greater horizons for business-format franchising. In this issue of Franchising World, we honor our brightest and best... those who have...
Entrepreneur of the Year 2001: living the dream (Celebrating Franchising's Success).(David G. McKinnon; Service Brands International)
February 1, 2002...
David G. McKinnon
CEO and Chairman
Service Brands
International
This award, first presented in 1982, is conferred upon an individual who is currently building a successful business venture. The recipient need not be an IFA member,...
Hall of Fame 2001. (Celebrating Franchising's Success).(Bruce C. Cotton, Cracker Barrel Old Country Stores)
February 1, 2002...
Bruce C. Cotton, CFE
Vice President of Government Affairs,
Cracker Barrel Old Country Store
The Hall of Fame Award is the International Franchise Association's (IFA) oldest and most prestigious. It is presented to an IFA member, past...
Bonny LeVine Award 2001. (Celebrating Franchising's Success).(International Franchise Association award; Dina Dwyer-Owens; The Dwyer Group)
February 1, 2002...
Dina Dwyer-Owens
President and CEO
The Dwyer Group
This award was created in 1994 in memory of esteemed IFA member and Postal Instant Press cofounder Bonny LeVine in recognition of her outstanding accomplishments in franchising and of...
Bonny LeVine Award 2001. (Celebrating Franchising's Success).(International Franchise Association award for businesswomen; Martha Matilda Harper; Harper Hairdressing Salons)(Brief Article)
February 1, 2002...
Martha Matilda Harper
Founder, Harper Hairdressing Salons
The International Franchise Association's (IFA) Bonny LeVine Award recognizes individuals who work to promote the professional advancement of women and serve as mentors to women...
Free Enterprise Award 2001. (Celebrating Franchising's Success).(International Franchise Association Award to Students in Free Enterprise)(Brief Article)
February 1, 2002...
Students In Free Enterprise
Alvin Rohrs, President, SIFE
The International Franchise Association's Free Enterprise Award was established in 1982. It honors individuals or organizations in business, government, the news media or academia...
Honorary Life Member 2001. (Celebrating Franchising's Success).(International Franchising Association Award; Norman Axelrad)(Brief Article)
February 1, 2002... Norman Axelrad
The Honorary Life Member designation recognizes individuals who have played a major role in the development of franchising and the IFA. Nominees are selected by the IFA Past Chairman's Council, approved by the Awards...
IFA educational foundation announces first Irl Marshall CFE Scholarship 2001. (Celebrating Franchising's Success).(International Franchise Association )(Brief Article)
February 1, 2002... John Ramsay, vice president of franchising, Rubio's Restaurants Inc., will become the first recipient of the Irl Marshall Certified Franchise Executive (CFE) Scholarship Award. The scholarship program was established in 2000 by a grant to the...
Franchisors: the next generation: for many of the entrepreneurs who built their franchise companies, and in so doing built the franchise sector itself, the time has come to pass the reins to the next generation. And the sons, daughters and even grandchildren of franchising's pioneers are proving more than capable of continuing to lead their businesses--and this business sector--to limitless potential. (Celebrating Franchising's Success).
February 1, 2002... Franchising has often been referred to as very familial by those involved in its success. Although the sector's reach is vast, spanning at least 75 industries and 100 countries, the entrepreneurs and executives working in these varied companies...
"Franchisee" relationships don't equal success: true franchise success comes from making "franchisees" into "Franchise Partners." (FW focus: franchise relations).
February 1, 2002... Franchise relations have changed dramatically in the past few years. They have evolved from selling a franchise business and collecting royalties to a "partnership" with franchisees having input into the direction of the business. The days of...
A conversation with U.S. representative Mark Foley: Franchising World magazine recently had the opportunity to pose some important questions to Rep. Mark Foley (R-Fla.), who sits on the House Ways and Means Committee. He is also chairman of an entertainment industry task force, and is a deputy whip in the House GOP leadership. (FW focus: government relations).(Interview)
February 1, 2002... Born into an Irish-Catholic family on the outskirts of Boston, Rep. Foley moved to Florida as a child and says he began his political career at age five, distributing fliers for a local candidate. He understands the perspective of...
Franchising's community partners: models of expansion in underserved new markets. (FW focus: underserved new markets).(Brief Article)
February 1, 2002... The International Franchise Association (IFA) has been teaming up with local community organizations to help its membership access new markets, locations, franchisees, employees, and start-up capital. IFA's national partner in this effort is...
Edward L. Reid: National Franchise Sales Director, Lawn Doctor Inc. (FW focus: career profiles).(Brief Article)
February 1, 2002... "The Marines taught me discipline and leadership skills," says Ed Reid, reflecting back on a time in his life that set the tone for his professional future. "Overall, it was a wonderful experience that I wouldn't trade for anything."
...
Women's Franchise Committee: more than imagination. (FW focus: franchising women).(trade association information)(Brief Article)
February 1, 2002... Imagine 16 business professionals, CEOs, presidents, vice presidents, managers and sales directors, add a few franchise suppliers, attorneys and insurance experts, then balance the mix out with an International Franchise Association liaison,...
Moving forward with education and research programs to benefit the franchising community. (FW focus: IFA Educational Foundation).(franchising industry)(Brief Article)
February 1, 2002... Last year at this time we were in the final days of the foundation's capital campaign which, thanks to many donors, raised more than $2.5 million. This year we have poured our energy into building on successful programs and developing new ones....
Franchising 101: the most important investment you can make: determining return on investment doesn't always require analyzing financial results. Franchisors' and franchisees' investments in the support and education of our youth will pay dividends for years to come. (FW focus: legal/legislative).(franchising techniques and theory)(Brief Article)
February 1, 2002... When I was in college in the '70s, an education degree was a default for those who couldn't cut it in pre-med, pre-law, business or other "nobler" fields of study. The salary ranges for new teachers was almost at poverty level and their...
E-Learning: technology delivers training to franchising's door: traditional training in the classroom is costly, inconvenient and difficult to measure. E-Learning can overcome these shortcomings by delivering learning activities directly to individuals at the time and place of the individuals' choosing. (FW focus: education and training).(franchising industry training techniques)
February 1, 2002... What is E-Learning?
Training is a key franchise success factor. To offer premier customer service, expand sales, enter new markets and build corporate branding, top-notch training programs must be in place. The problem for...
Disaster prevention: keeping critical assets protected: which is more dangerous? Trojan Horses? Viruses? DDOs? Worms? Don't take chances with any of them. Be certain you protect your company from unwanted intrusions. (FW focus: technology).(disaster management techniques and theory)
February 1, 2002... Disaster can strike anywhere at any time. Whether the threat takes the form of an earthquake in San Francisco or the recent terrorist attacks in New York City and Washington D.C., organizations must take a proactive approach to ensure that...
Reaching out to September 11 victims is ongoing effort for franchise community: showing that their hearts are as big as their entrepreneurial dreams, members of the international franchise community continued to extend the hand of assistance to those who suffered in the September 11 attacks. (FW focus: community involvement).(industry charitable contributions details)(Brief Article)
February 1, 2002... Senior Classic Leasing, the largest franchisee of Carl Karcher Enterprises Inc. with 65 restaurants in Los Angeles and San Fernando Valley, Calif., donated $30,810 to the American Red Cross. $5,810 was raised through fundraisers at 26 of the...
When it comes to uniforms, franchises need a perfect fit it's all about image. (FW focus: management & operations).(uniform management techniques)(Brief Article)
February 1, 2002... Putting a workforce into uniforms used to be a matter of buying everyone the same blue shirts and pants. Today, many enterprising franchise companies are using their uniform and workwear programs to create a competitive advantage. From managing...
A look at the business behind the magic curtain for annual leadership conference: Walt Disney World uses living classroom concept to foster successful business strategies at the Disney Institute. (IFA Annual Convention Highlights).(Brief Article)
February 1, 2002... When franchised small business executives return home from e International Franchise Association's annual convention in Orlando, their T-shirts will read more than "I Went to Disney World and All I Got Was This T-Shirt." Thanks to a "super...
Ask the Ombudsman. (IFA Ombudsman).(Brief Article)
February 1, 2002... Dear Julie: How can the ombudsman program help me as a member of the International Franchise Association?
The IFA ombudsman program will provide benefits to both franchisees and franchisors.
Franchisees gain a low cost method (in fact...
It comes with the territory. (International Dateline).(Brief Article)
February 1, 2002... With the events of September 11 still fresh in our minds, and prompted by a recent Fortune magazine article, it seems appropriate to revisit the topic of globalization and the international expansion of franchises.
Almost from the earliest...
Buy-sell agreements: the common cure for a business headache. (Blue Chip Strategies).(Brief Article)
February 1, 2002... Three young business partners are sitting back in their chairs, each enjoying a well-deserved cup of coffee in the small, but comfortable, office in the back of the brick building that houses their company. It seems like yesterday that each of...
Dunhill Staffing Systems.(Brief Article)
February 1, 2002... Dunhill Staffing Systems appointed Stephen W. Fogelgren as president. He brings more than 20 years experience to the job, including serving as senior vice president of operations at Management Recruiters International, and executive vice...
Opal Concepts Inc.(Brief Article)
February 1, 2002... Opal Concepts Inc. has hired James Franks as vice president and regional director of Fantastic Sams Texas, where he will maintain offices in the Dallas-Fort Worth Metroplex and Houston.
GuestHouse International Franchise Systems.(Brief Article)
February 1, 2002... GuestHouse International Franchise Systems has appointed Kevin Lewis president. Lewis previously served as managing director of franchise sales for parent company Suburban Lodges of America. He joined GuestHouse in 1994 as vice president of...
Eversheds.(Brief Article)
February 1, 2002... Eversheds has expanded its European franchising group with the appointment of Shelley Nadler, whose experience is in negotiating international and national franchise agreements for retailers, pubs and restaurants and in the service industries.
Texas-Mexico Bar Association.(Brief Article)
February 1, 2002... Richard M. Krumbein, an international corporate attorney in Dorsey & Whitney LLP's Denver office, has recently been appointed chair of the Cross-Border Distribution and Manufacturing Committee of the Texas-Mexico Bar Association. He will be...
Friendly Ice Cream Corp.(Brief Article)
February 1, 2002... Aaron B. Parker is the new vice president, general counsel and secretary at Friendly Ice Cream Corp. He served most recently as the company's acting general counsel and secretary.
Pro-Cuts Franchise Corp.(Brief Article)
February 1, 2002... Pro-Cuts Franchise Corp. has named Linda Shumate director of human resources, a promotion. She will be responsible for all HR functions, including developing and implementing personnel policies and managing employee recruiting and retention...
Chick-fil-A.(Brief Article)
February 1, 2002... At 80 years young, Chick-fil-A founder Truer Cathy recently celebrated the opening of his franchise's 1,000th restaurant, located in Lithonia, Ga., some 34 years after opening his first unit, not far away in Atlanta. Cathy commemorated the...
Re/Max International.(Brief Article)
February 1, 2002... Re/Max International has selected Mark Baker to head the company-owned region in Pennsylvania and Delaware. Baker joined the Re/Max network as a management consultant in 1996. He is currently on duty with the U.S. Army, having been called to...
Re/Max. (People).(Brief Article)
February 1, 2002... Larry Oberly has been named vice president and regional director of Re/Max company-owned operations in Arizona, Nevada and New Mexico; and Christy Torian is the new assistant regional director for Re/Max Southwest.
Six Continents Hotels.(Brief Article)
February 1, 2002... Mike Goodson has been named senior vice president, finance for the Americas at Six Continents Hotels. He will be responsible for the management of financial operations for all of the franchise's financial services, management and financial...
Gold's Gym.(Brief Article)
February 1, 2002... Kay Corio-Cannon has been appointed regional vice president of the Southeast franchise division at Gold's Gym. She comes to Gold's after serving in the sales and marketing division at Ford Motor Company for 11 years, where she was responsible...
Church's Chicken. (At-A-Glance).(Brief Article)
February 1, 2002... Church's Chicken has agreed to convert 21 company-operated restaurants in Mobile, Ala. and Pensacola, Fla. to franchised units, which will be operated by franchisees Kevin and Aletha Whitfield, who already operate 10 Church's restaurants in...
Seattle's Best Coffee. (At-A-Glance).(Brief Article)
February 1, 2002... Seattle's Best Coffee debuted a new cafe design, featuring an expanded menu and heightened customer service, which will serve as the prototype for future company-owned and franchised locations...
Express Personnel Services. (At-A-Glance).(Brief Article)
February 1, 2002... Express Personnel Services recently received the highest honor at the American Staffing Association's 24th annual convention, when the company received the Communications Award for advancing the image of the staffing industry. Express also took...
The Six Continents Hotels. (At-A-Glance).(hiring people with disabilities award)(Brief Article)
February 1, 2002... The Six Continents Hotels Raleigh, N.C. reservation center received the Raleigh Mayor's Committee for Persons with Disabilities 2001 Employer of the Year Award, which confers statewide recognition on employers for outstanding achievement in...
General Nutrition Centers. (At-A-Glance).(Brief Article)
February 1, 2002... General Nutrition Centers will open up to 300 GNC Smoothie Bars in 2002 as branded elements of its company-owned and franchise stores. In test locations, the smoothie bars increased foot traffic and supplement sales...
AFC Enterprises. (At-A-Glance).(to sell shares)(Brief Article)
February 1, 2002... AFC Enterprises has announced its intention to file a registration statement with the Securities and Exchange Commission on behalf of certain shareholders to sell seven million shares of their common stock in the company...
Re/Max International. (At-A-Glance).(ranked in top fifty)(Brief Article)
February 1, 2002... Re/Max International was ranked among the 50 companies that changed the world in the new book of the same title by Howard Rothman. Re/Max joins the company of such icons as Microsoft, AT&T, Ford, Apple, McDonald's, America Online, FedEx, CBS,...
Microtel Inns & Suites. (At-A-Glance).(opens 250th hotel)(Brief Article)
February 1, 2002... Microtel Inns & Suites is celebrating the opening of its 250th hotel with special "Ultimate Savings" rates when booking online at participating hotels system wide...
United Financial Services Group. (At-A-Glance).(opens 100th unit)(Brief Article)
February 1, 2002... United Financial Services Group recently held the grand opening celebration of its 100th unit, located in Morrisville, Pa....
Re/Max. (At-A-Glance).(sales volume leaders)(Brief Article)
February 1, 2002... The first performance analysis of leading real estate industry brokerage firms, by industry publication Trends, reported that Re/Max-associated firms were leaders in 1991 and in 2000 with average sales volumes of participating offices at $90...
Inventing Flight: Dayton 2003 recently announced a sponsorship agreement with Re/Max International for a number of hot air balloon events for the 2003 centennial celebration. (At-A-Glance).(Brief Article)
February 1, 2002... Inventing Flight: Dayton 2003 recently announced a sponsorship agreement with Re/Max International for a number of hot air balloon events for the 2003 centennial celebration. Inventing Flight was founded in 1989 to promote aviation.
El Torito Restaurants. (Around The Globe).(Southeast Asia expansion)(Brief Article)
February 1, 2002... El Torito Restaurants has expanded into Southeast Asia with the recent signing of a 20-year agreement to develop Malaysia and Singapore. The company also opened its second restaurant in Abu Dhabi, United Arab Emirates...
Sanford Rose Associates. (Around The Globe).(opens Dublin office)(Brief Article)
February 1, 2002... Sanford Rose Associates has opened offices in Dublin, Ireland. Earlier this year, the company opened offices in Hong Kong and Seoul, doubling the size of its Asian operations...
Thrifty Car Rental. (Around The Globe).(opens South American stores)(Brief Article)
February 1, 2002... Thrifty Car Rental has tapped the South American market by opening stores in Venezuela and Uruguay. Company executives plan additional expansion in Brazil, Chile, Peru and Ecuador...
Donato Food Corp. (Around The Globe).(extends restaurant franchises abroad)(Brief Article)
February 1, 2002... Donato Food Corp. continues to expand its two quick-service restaurant franchises, Mrs. Vanellis Fresh Italian Foods and Made in Japan Teriyaki Experience, into overseas markets. The company recently opened both concepts in Doha, Qatar;...
Dave Thomas, Wendy's founder, passes away.(Wendy's International Inc.)(Obituary)
February 1, 2002... Dave Thomas, 69, founder and senior chairman of Wendy's International, Inc. passed away January 8 at his home in Florida from cancer of the liver.
Thomas founded Wendy's Old Fashioned Hamburgers restaurants on November 15, 1969 in downtown...
Franchise expo hits the big easy: New Orleans location and nation's economic climate promise to fuel the next big franchise expo. (Coming Events).
February 1, 2002... New Orleans serves as home to Loyola University and the Superdome, but soon it will become the franchise epicenter for an estimated 250 franchise companies and exhibitors representing more than 35 industries. The 2002 International Franchise...