Journal of Healthcare Management articles from September 2006

Journal of Healthcare Management archives from September 2006

Editorial.
September 1, 2006... This issue provides a wealth of guidance on operational and strategic management issues. A lifetime of being an administrator, researcher, and teacher has shaped Professor Tony Kovner's perspective on the world of healthcare. In our...

Interview with Tony Kovner, Ph.D., professor, Wagner Graduate School of Public Service, New York University.(Anthony R. Kovner)(Interview)
September 1, 2006... Anthony R. Kovner, Ph.D., has served as senior program consultant to the Robert Wood Johnson Foundation and the W.K. Kellogg Foundation. Dr. Kovner is a member of the board of trustees of Lutheran Medical Center and Health Plus. Before joining...

The measurement conundrum.(pay-for-performance for healthcare personnel)
September 1, 2006... Today's pay-for-performance dialog is characterized by cognitive dissonance. Healthcare leaders agree on the inevitable movement toward linking payment to some aspect of performance. Many even embrace pay for performance as a tool to improve...

Communication and relationship management.(COMPETENCIES)(Column)
September 1, 2006... In our previous column, we examined professionalism, a skill set that articulates the unique contributions of health services administration or management to health services delivery. The competency featured in this issue--communication and...

Task overlap among primary care team members: an opportunity for system redesign?
September 1, 2006... EXECUTIVE SUMMARY This article presents the results of research (1) on a systematic approach to the assignment of primary care work in the Veterans Health Administration. Based on a functional job analysis protocol, the study identified...

Managing variation in demand: lessons from the UK National Health Service.
September 1, 2006... EXECUTIVE SUMMARY Managers within the U.S. healthcare system are becoming more aware of the impact of variation in demand on healthcare processes. The UK National Health Service provides a prime example of a system that has experienced the...

The roles of senior management in improving hospital experiences for frail older adults.
September 1, 2006... EXECUTIVE SUMMARY With the aging of the population, healthcare executives are paying increased attention to fostering safe and high-quality care for older adults who become hospitalized. The Hospital Elder Life Program (HELP) is an...

Implementation of the EPIC electronic medical record/physician order-entry system.(FELLOW PROJECT)(JKL Healthcare System)
September 1, 2006... ORGANIZATIONAL INFORMATION JKL Healthcare System is a not-for-profit organization that operates three acute care hospitals with five off-site ambulatory locations, a research institute, a 450-employee physician group with 50 local...