Journal of Healthcare Management articles from September 2003

Journal of Healthcare Management archives from September 2003

Editorial.(Editorial)
September 1, 2003... This issue illustrates the various ways that organizational theory guides leaders in preparing for and reacting to the unanticipated aspects of healthcare delivery. In his ACHE Fellow Project, William Mott, Jr. articulates the critical...

Interview with Stephanie McCutcheon, FACHE, chief operating officer, Bon Secours Health System, Inc., Marriottsville, Maryland.(Interview)(Interview)
September 1, 2003... Stephanie McCutcheon, FACHE, is chief operating officer of Bon Secours Health System, Inc., in Marriottsville, Maryland, a $2.3 billion not-for-profit Catholic health system that owns, manages, or joint ventures with 24 acute care, 9 long-term...

Managing job transitions: thirteen questions for a successful search.(Careers)
September 1, 2003... Sometimes the result of proactive career management and careful thought is a decision to make a job or organization change. Sometimes despite all your proactive efforts, something occurs that changes your role unexpectedly and quickly. Business...

The E in marketing: ethics in the age of misbehavior.(Strategic Marketing)
September 1, 2003... Much has been said about the four Ps of marketing--product, price, place, and promotion; but little has been said about the importance of the big E in marketing--that is, ethics. In today's environment, where the news is full of reports of...

Perfect storm: organizational management of patient care under natural disaster conditions.
September 1, 2003... EXECUTIVE SUMMARY Managing uncertainty is an essential attribute of organizational leadership and effectiveness. Uncertainty threatens optimal decision making by managers and, by extension, reduces the quality of patient care. Variation in...

Impact of managed care on healthcare delivery practices: the perception of healthcare administrators and clinical practitioners.
September 1, 2003... EXECUTIVE SUMMARY Managed care has introduced changes, such as cost effectiveness, access to care, and quality of care, to many components of the U.S. healthcare delivery system. These changes have affected how healthcare administrators...

Assessing the information management requirements for behavioral health providers.
September 1, 2003... EXECUTIVE SUMMARY Behavioral health agencies will soon implement automated information-management systems to support their administrative, financial, and clinical care functions. Assessing current information-management capabilities and...

Developing a culturally competent workforce: a diversity program in progress.(Fellow Project)
September 1, 2003... ORGANIZATIONAL INFORMATION The organization has been serving its suburban community since the early 1960s. It is a 210-bed, acute care, not-for-profit hospital with an active emergency department and more than 7,000 admissions per year. A...

2002 fellowship theses.
September 1, 2003... The following theses have been approved as fulfilling the Fellow Project requirement of the American College of Healthcare Executives. * "Promoting Excellence in Executive Skills for the Military Health System," by Lt. Col. Marilyn Arnold,...