Journal of Healthcare Management articles from May 2004

Journal of Healthcare Management archives from May 2004

Editorial.
May 1, 2004... Improvement is often on a leader's mind. The columns and articles in this issue offer valuable guides for various enhancement goals, from increasing patient satisfaction to strengthening relationships to ensuring returns on investment. ...

Interview with Larry L. Mathis, FACHE, consultant, D. Peterson & Associates, Houston, Texas.(Interview)(Interview)
May 1, 2004... Larry Mathis, FACHE, is a consultant for D. Peterson & Associates in Houston, Texas. In addition, he is a keynote speaker or facilitator for management retreats. In 2004, the American College of Healthcare Executives recognized Mr. Mathis's...

From co-opetition to collaboration.(Physician-Executive Relations)
May 1, 2004... As stated in the last column, co-opetition is a way for physicians and hospital executives to work together. Although co-opetition is possible even if the partners do not have a strong relationship, it is not as personally satisfying and may...

First the strategy, then the bricks.(Replacement Facilities)
May 1, 2004... Replacing a facility is an activity that appeals to many hospital executives at an almost subconscious level. Why not? They have endured the ongoing headaches caused by their existing facility's aging infrastructure and inability to accommodate...

A practice change model for quality improvement in primary care practice.
May 1, 2004... EXECUTIVE SUMMARY Faced with a rapidly changing healthcare environment, primary care practices often have to change how they practice medicine. Yet change is difficult, and the process by which practice improvement can be understood and...

Keeping patients safe: an analysis of organizational culture and caregiver training.
May 1, 2004... EXECUTIVE SUMMARY News headlines and professional publications, such as the Institute of Medicine reports, have brought to the attention of both healthcare providers and consumers the importance of the issue of patient safety. In this...

The impact of nursing care and other healthcare attributes on hospitalized patient satisfaction and behavioral intentions.
May 1, 2004... EXECUTIVE SUMMARY Healthcare organizations in the United States are struggling to find ways to survive in their uncertain and competitive environments. One of the survival strategies used by those organizations is to increase patient...

Getting a return on investment from spending capital dollars on new beds.(Fellow Project)
May 1, 2004... ORGANIZATIONAL INFORMATION The facility is a 68-bed acute care hospital located in the fastest growing area of the state and serving a total population of more than 60,000. The hospital employs a staff of 285 to 300 full-time equivalents....