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Editorial.
March 1, 2006... This issue explores research that, when taken as a whole, reveals the critically integrated roles of leaders, managers, physicians, and nurses in organizational performance and the delivery of mission-centered care.
Our interviewee,...
Interview with Richard J. Umbdenstock, CHE, executive vice president, Providence Health & Services.(Interview)
March 1, 2006... Richard J. Umbdenstock, CHE, is the executive vice president for advocacy, governance, and external affairs at Providence Health & Services (Seattle, Washington), a five-state healthcare, social service, and education system under the...
Paying for efficiency.(PAY FOR PERFORMANCE)
March 1, 2006... The pay-for-performance dialog has traditionally focused solely on quality-of-care measures--that is, was the right care rendered at the right time, to the right patient? Recently, however, there has been extensive discussion about adding...
Business knowledge and skills.(COMPETENCIES)
March 1, 2006... In our first installment, we discussed competencies--what they are and why they are important--and highlighted the work of the Healthcare Leadership Alliance (HLA) in this area. In this installment, we explore the most technical of the five HLA...
Do not go gentle: intractable value differences in hospices.
March 1, 2006... EXECUTIVE SUMMARY
As hospices have evolved and grown, from small community-based cottage institutions to larger and more complex healthcare providers, they have begun to acquire staff with characteristics that are significantly different...
The nursing shortage: is it really about image?
March 1, 2006... EXECUTIVE SUMMARY
A poor public "image" of the nurse is believed to contribute to nurse shortages. We surveyed more than 3,000 college students in science and math courses in a seven-county region of California's Central Valley to assess...
Community orientation, strategic flexibility, and financial performance in hospitals.
March 1, 2006... EXECUTIVE SUMMARY
The objective of this study was to examine how community orientation and strategic flexibility affect accounting measures of financial performance in acute care hospitals. This cross-sectional study used organizational...
Exploring strategies for reducing hospital errors.
March 1, 2006... EXECUTIVE SUMMARY
The purpose of this study is to explore current strategies for reducing errors at U.S. hospitals. Reports by the Institute of Medicine highlight concerns about the staggering number of medical errors that occur in the...
Improving OB/GYN physician coverage through a redesigned call system.(FELLOW PROJECT)(Organization overview)
March 1, 2006... ORGANIZATIONAL INFORMATION
South Regional Medical Center is an 800-bed urban hospital that offers an extensive range of tertiary and quaternary services. It is the flagship hospital of a multi-facility healthcare system, which operated as...