Journal of Healthcare Management articles from March 2003

Journal of Healthcare Management archives from March 2003

Editorial.(the healthcare industry still needs to deal with the workforce shortage, although it is becoming more culturally diverse)(Editorial)
March 1, 2003... While the healthcare industry is understandably preoccupied with ever-changing government regulations, complex technology transfers, and increasing pharmacy costs, its workforce is showing symptoms of long-standing neglect. The most visible...

Interview with Mary Starmann-Harrison, FACHE, Regional President and CEO, SSM Health Care of Wisconsin, Madison. (Interview).(Interview)
March 1, 2003... Mary Starmann-Harrison, FACHE, is Regional President and CEO of SSM Health Care of Wisconsin. Prior to this position, Ms. Starmann-Harrison served as CEO for the Western Region of Tenet Physician Services from 1997 to 1998. In addition, she was...

Creating and implementing a reality-based career plan. (Careers).(career-planning advice for health care workers)
March 1, 2003... Do you have a plan to ensure your career success in the future? If you are like many professionals, you must admit that you do not. Yet in other parts of our lives, most of us do have plans. Most of us have regular checkups at least to...

Understanding the impact of variation in the delivery of healthcare services.(a study provides guidelines for healthcare managers to better understand and deal wtih variation)
March 1, 2003... EXECUTIVE SUMMARY In the past several years, healthcare providers have coped with the financial aspects of managed care and the resultant constraints on revenue. In fact, working with decreasing margins of return has become routine for...

The perils of healthcare workforce forecasting: a case study of the Philadelphia Metropolitan Area.(the health care industry needs improve its workforce forecasting, especially nursing)
March 1, 2003... EXECUTIVE SUMMARY In 1996, a widely circulated and influential forecast for the Philadelphia Metropolitan Area stated that a decline in hospital and healthcare employment in the region would occur over the next five years. It also...

Relationship-centered administration: transferring effective communication skills from the exam room to the conference room.(a study shows the benefits of relationship-centered healthcare)
March 1, 2003... EXECUTIVE SUMMARY Medical researchers have shown that relationship-centered healthcare increases patient satisfaction and improves health outcomes. The components of relationship-centered healthcare--listening, sharing decision making, and...

Changing business practices for appointing in military outpatient medical clinics: the case for a true "open access" appointment scheme for primary care. (Fellow Project).
March 1, 2003... ORGANIZATIONAL INFORMATION The medical clinic referred to in this case report employs 120 military personnel and 46 civilian service personnel. Included in these numbers were nine physicians and other providers who saw approximately 80,000...