Journal of Healthcare Management articles from July 2008

Journal of Healthcare Management archives from July 2008

Editorial.(Editorial)
July 1, 2008... A healthcare manager's work is never done. New regulations are always being established. New technology is always being introduced. New challenges are always appearing at the door. Luckily, managers today have both tangible and intangible...

Interview with Mark Howard, Fache, recipient of the 2008 Ache Gold Medal Award.(Interview)
July 1, 2008... In 2008, Mark Howard, FACHE, was honored with the prestigious ACHE Gold Medal Award for his significant contributions to the healthcare field. Now retired from the industry, Mr. Howard was the president and chief executive officer (CEO) of...

Imagining seamless healthcare transactions.(CONSUMER-DRIVEN HEALTHCARE)
July 1, 2008... Imagine you have chosen to dine at a fine restaurant. The waiter brings a menu, and you gulp when you scan the options: the prices are not listed, an indication that you cannot afford the items. You go out on a limb and order the lobster. The...

Managers and the new definition of quality.(UNDERGRADUATE ESSAY)(Essay)
July 1, 2008... EXECUTIVE SUMMARY The manager, particularly the mid-level manager, has a vita] role in the success of any healthcare organization, especially in the realm of patient perception of quality. To patients, "quality" means how well a service...

Provider and policy response to reverse the consequences of low health literacy.(GRADUATE ESSAY)(Report)
July 1, 2008... EXECUTIVE SUMMARY The 2004 Institute of Medicine publication, Health Literacy: A Prescription to End Confusion, is the first comprehensive report about low health literacy and its consequences. Although affecting more than 50 percent of...

Advertising expenditures in the nursing home sector: evaluating the need for and purpose of advertising.(Report)
July 1, 2008... EXECUTIVE SUMMARY Marketing and advertising activities in the nursing home sector have increased in recent years, following the example of hospitals and health systems. The reasons for this trend may be related to the growth in competition...

The COA360: a tool for assessing the cultural competency of healthcare organizations.(Report)
July 1, 2008... EXECUTIVE SUMMARY The U.S. Census Bureau projects that by 2050, non-Hispanic whites will be in the numerical minority. This rapid diversification requires healthcare organizations to pay closer attention to cross-cultural issues if they...

From the emergency department to the general hospital: hospital ownership and market factors in the admission of the seriously mentally ill.(Report)
July 1, 2008... EXECUTIVE SUMMARY General hospitals are becoming the safety net provider for the seriously mentally ill (SMI) in the United States, but these patients are faced with a number of potential barriers when accessing these hospitals. Hospital...