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Editorial.(50th year in publication)(Editorial)
January 1, 2005... In 2005, the Journal of Healthcare Management (formerly known as Hospital & Health Services Administration) marks its 50th year in publication. As it has always done, the journal continues to support healthcare leaders in their quest, as echoed...
Interview with Mary Stefl, Ph.D., professor and chair, department of health care administration, Trinity University, San Antonio, Texas.(Interview)(Interview)
January 1, 2005... Dr. Mary Stefl has been with Trinity University since 1984. From 1994 to 2001, she served as dean of the division of behavioral and administrative studies at Trinity University. Prior to joining the Trinity faculty, she taught in the University...
The five stages of physician reaction to change.(Physician-Executive Relations)
January 1, 2005... The last installment of this column addresses the stages physicians go through after they have been introduced to change. The goal here is to make a healthcare executive understand the physician's general pattern of behavior so that the...
Lessons learned: Seven keys to a successful replacement hospital project.(Replacement Facilities)
January 1, 2005... This article, the last in this series, focuses on the lessons learned through our experience with participating in more than 20 replacement facility projects. It discusses the key elements that make such a project successful. First, a...
Overview of investment and financing trends in the hospital industry.(Funding)
January 1, 2005... To provide a framework for our column on funding, we will broaden the discussion of capital decisions to include both investment and financing components. First, we will address the question of how much funding is needed by an organization or,...
Teams as the key to organizational communication.(Communication)
January 1, 2005... People do great things in healthcare organizations. Good communication is the first step to ensuring that those people show up to do the work. You communicate to gather people together, to explain the purpose or goal for the gathering, to...
Marketing telehealth to align with strategy.(research findings)
January 1, 2005... EXECUTIVE SUMMARY
Telehealth is a twenty-first century solution to an old problem--how to deliver quality health services with shrinking resources. Telehealth enables healthcare providers to interact with and monitor patients remotely,...
Building an understanding of the competencies needed for health administration practice.
January 1, 2005... EXECUTIVE SUMMARY
Rapid change in the healthcare environment has pressured healthcare organizations, health management professional associations, and educational institutions to begin examining more carefully what it means to be a fully...
Predicting the effect of extrinsic and intrinsic job satisfaction factors on recruitment and retention of rehabilitation professionals.
January 1, 2005... EXECUTIVE SUMMARY
The purpose of this study was to ascertain which extrinsic and intrinsic job satisfaction areas are most predictive of rehabilitation professionals' career satisfaction and desire to stay on the job. This article...
Achieving statistically significant improvements in patient satisfaction scores in a community hospital through the development of a service excellence model.(Fellow Project)
January 1, 2005... ORGANIZATIONAL INFORMATION
This organization is a not-for-profit community healthcare system governed by a volunteer board of trustees consisting of 28 community members and physicians. The system employs more than 7,000 people and has...