Journal of Healthcare Management articles from January 2003

Journal of Healthcare Management archives from January 2003

Editorial.(Editorial)
January 1, 2003... After implementing mission-critical thinking and organized contemplation, performing an asset audit and 360-degree assessment, promoting organizational cooperation, and instilling a culture of creativity, where does a manager turn for next...

Philip A. Newbold, FACHE, president and CEO, Memorial Hospital and Health System, South Bend, Indiana.(Interview)
January 1, 2003... Philip A. Newbold, FACHE, is president and CEO of Memorial Hospital and Health System in South Bend, Indiana. He has been serving the system in this capacity since he was recruited in 1987. Memorial's commitment to enhancing community health...

New ways of thinking about career success. (Careers).(Column)
January 1, 2003... Our healthcare work world is much different today from what we envisioned early in our careers. We are being affected in many ways by stunning changes in technology, government regulations, demographic swings, world politics, financial markets,...

Strategic positioning: where does your organization stand? (Strategic Marketing).
January 1, 2003... Over 20 years ago, the concept of strategic positioning was popularized by Jack Trout and Al Ries in their seminal publication Positioning: The Battle for Your Mind (McGraw Hill, 1981). Although this concept has been enthusiastically embraced...

The roles of senior management in quality improvement efforts: what are the key components?
January 1, 2003... EXECUTIVE SUMMARY With increasing attention directed at quality problems and medical errors in healthcare organizations, the ability of senior management to promote and sustain effective quality improvement efforts is paramount to their...

The long-term costs of career interruptions.
January 1, 2003... EXECUTIVE SUMMARY This article is based on a study that analyzed the long-term salary implications of career choices made by healthcare administrators. The study used a cohort of graduates from a single health administration program; these...

Understanding organizational designs of primary care practices.
January 1, 2003... EXECUTIVE SUMMARY During the past decade, many hospitals experienced difficulty integrating primary care practices into their health systems. We hypothesized that this difficulty may be, in part, a result of limited understanding of...

The development of a customer excellence master plan. (Fellow Project).
January 1, 2003... ORGANIZATIONAL INFORMATION The central organization in this case study (referred to as CenterVille Hospital or CVH) was established in 1940. Today CVH is a nonprofit corporation governed by a 26-member board of directors. It is organized...