Journal of End User Computing articles from July 2003

Journal of End User Computing archives from July 2003

Etail research from B2C models to customer intimacy--part 1.
July 1, 2003... The pursuit of knowledge regarding the evolving field of electronic commerce continues, despite the many failures of early online firms (and the business models they embodied). Many etailers continue to thrive and new ones are still being...

TAM or just plain habit: a look at experienced online shoppers.
July 1, 2003... ABSTRACT According to the Technology Acceptance Model (TAM), behavioral intentions to use a new IT are primarily the product of a rational analysis of its desirable perceived outcomes, namely perceived usefulness (PU) and perceived ease...

Assessing customer perceptions of website service quality in digital marketing environments.
July 1, 2003... ABSTRACT The e-commerce literature has rarely addressed the measurement of customer perceptions of website service quality in digital marketing environments. It is argued that the current SERVQUAL and IS-SERVQUAL instruments need to be...

On-line retailing: what drives success? Evidence from Ireland.
July 1, 2003... ABSTRACT This research is a descriptive study to identify some of the factors that contribute to the successful use of e-business. The research was focused on the retail industry in Ireland and more specifically on existing on-line...

Website retailing: electronic supply chain replenishment.
July 1, 2003... ABSTRACT Electronic commerce (EC) includes electronic data interchange (EDI) and the Internet and is used in various applications to seek improvements in effectiveness and efficiency. Supply chain management (SCM) is an application of...

Byte Wars: the Impact of September 11 on Information Technology.
July 1, 2003... Edward Yourdon Prentice Hall, Copyright 2002, 314 pages, $24.00 ISBN 0-13-047725-7 The tragic events of 9/11 have had a far-reaching impact into many facets of society today. Byte Wars: the Impact of September 11 on Information...