Insurance Networking News: Executive Strategies for Technology Management articles from November 2008

Insurance Networking News: Executive Strategies for Technology Management archives from November 2008

2008 Women in Insurance Leadership.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Carrie Burns Right around the time you read this, the voters in United States of America will have made up their minds as to whether the nation will experience its first female vice president. Women have had a significant presence...

WIRED FOR SUCCESS.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Pat Speer Julie Davis EVP, Managing Director, Technology Industry Practice Aon Risk Services West Inc. San Jose, Calif. Working in an industry fraught with conservative thinking, Julie Davis is a risk-taker....

BRINGING LAW TO INSURANCE.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Carrie Burns Jean Fleischner VP, Product Development and General Counsel CNA Global Specialty Lines CNA Financial Corp. Cranbury, N.J. Not many professionals would take a pass on an important business...

AN INTERNATIONAL LEADER.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Carrie Burns Sherry Gonzalez Managing Director and Region Head Marsh Affinity for Latin America and Caribbean San Paulo, Brazil Although it varies among countries and industries, the business culture in Latin...

WORKING ACROSS THE ENTERPRISE.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Bill Kenealy Madelyn Lankton SVP, Claim Shared Services Travelers Insurance Hartford Conn. Madelyn Lankton understands the importance of bridging divides. Be it the familiar cultural chasm separating information...

CONCENTRATING ON THE CUSTOMER.(Feature: Women in Insurance Leadership)
November 1, 2008... Byline: Alex Vorro Sharon Ritchey EVP & Director, Global Operations & Technology, Hartford Life Inc. The Hartford Financial Services Group Inc., Hartford Conn. Whether you're an athlete on the field of play, or developing a...

2008 Women in Insurance Leadership Notable Achievers.(Feature: Women in Insurance Leadership)
November 1, 2008... Also receiving recognition this year are four leaders who have successfully driven significant project and/or process improvements within their companies. BRENDA CLANCY EVP and COO AEGON USA Cedar Rapids, Iowa Clancy is...

Online Customer Service Needs Improvement.(Statistically Speaking)
November 1, 2008... The push toward utilizing the Internet as the next weapon in the arsenal of customer service channels is old news now, but figuring out what customers do and don't like about conducting transactions on insurers' Web sites will likely always be...

Are Insurers Outgrowing Policy Admin Basics? Carriers can avoid policy admin system scalability nightmares through rigorous testing, growth assessments and legal legwork.(Back Office)
November 1, 2008... Byline: Daniel Joelson Many a carrier has embarked on ambitious projects only to have overlooked a critical issue: Will their policy administration system be able to handle the big leap forward? While hindsight is 20-20, and no insurer can...

Solutions.(Back Office)
November 1, 2008... GLOBAL CASE MANAGEMENT Chordiant Software Inc., a Cupertino, Calif.-based provider of customer experience software and services, has released a new generation of case management capabilities for the global enterprise. Chordiant ECM is...

Who's Buying What: Recent deals for technology software and services.
November 1, 2008... ALLIANZ SELECTS RISK MANAGEMENT SOLUTION Allianz Group has tapped Toronto's Algorithmics Inc. for a strategic insurance risk management project that will enable Allianz to calculate its risk capital across the entire group and meet its...

The State of Analytics.(Special Report)
November 1, 2008... Byline: Alex Vorro Predictive analytics play a prominent role in the insurance industry today, and the benefits to the organization from proper utilization are plentiful. But despite the relative importance of analytics, many carriers...

The ABCs of Generation Y; Generation Y comes equipped with a new view of business and what is expected in a work environment.(Vantage Point)
November 1, 2008... Byline: Meira Primes Baby boomers are retiring at a dizzying pace - approximately one every 10 minutes-and since this group makes up a large part of the insurance workforce, many recent discussions and articles have tried to tackle the...

RISK MANAGEMENT: Taking ERM Beyond Rating Agency Requirements.(EnterpriseWide)
November 1, 2008... Byline: Bob Mueller Enterprise risk management (ERM) has moved from a relative rarity just three years ago to common practice among insurers today. At least initially, adoption of ERM for many carriers grew from decisions among rating...

Aren't We All in on the Action?(Commentary)
November 1, 2008... Byline: Pat Speer, Editor-In-Chief The editors at INN are simply aggregators-purveyors of information. Along the way, we heed an unspoken call to help you make sense of the noise in the insurance and technology marketplace, or lately,...

Specialty Insurer Reaches Out to Agents-Digitally; Managing vast amounts of images tied to marketing and claims is made easier with an on-demand solution.(Front Office)
November 1, 2008... Byline: Joe McKendrick Information technology now touches every aspect of the insurance business, and, as a result, files and data can be made available anywhere, anytime, and, at the touch of a button. At least, that's the way it's...

Solutions.(Front Office)
November 1, 2008... InsureConnect EZ Connecture Inc., an Atlanta-based provider of Web-based sales, service and process automation solutions to the health insurance industry, entered into an agreement with Health Alliance Plan (HAP), to move them to...

The Forgotten Disaster; Hurricanes may have superceded earthquakes as the catastrophe du juor, but insurers know they can ill afford to ignore quakes.(Industry Priorities)
November 1, 2008... Byline: Bill Kenealy While hurricanes are considerate enough to announce their intentions prior to arrival, earthquakes arrive practically unannounced. Although seismologists are able to provide general forecasts about the probability of a...

Culling Clues from Claims; From lower payouts to better resource allocation, carriers can reap multiple benefits by applying predictive analytics to claims data.(Asked & Answered)
November 1, 2008... Of all the processes inherent to insurance, none produces such a voluminous amount of disparate data as claims. Insurance Networking News asked Stuart Rose, global insurance marketing manager at Cary, N.C.-based SAS, how claims analytics can be...

A BUMPER CROP OF TALENT.(Feature: Women in Insurance Leadership)(Occupation overview)
November 1, 2008... Byline: Pat Speer Judy Anderson Insurance Product Services Manager RCIS Anoka, Minn. Back in the 1960s, women holding insurance management positions were rare. And women who managed specialty lines-namely crop...