Insurance Networking News: Executive Strategies for Technology Management articles from November 2007

Insurance Networking News: Executive Strategies for Technology Management archives from November 2007

Online Marketing Tools: A Mixed Bag of Opportunities.
November 1, 2007... Few people would argue that Internet functionality has improved over the past few years. But some may argue whether consumers are shopping more on the Web. The fact is, organizations from many industries are using the Web in a variety of ways...

The Steady Evolution of Online Customer Service.
November 1, 2007... It's incredible how quickly technology, and the accessibility of the Internet and Web-enabled devices have evolved-even in the past few years. With these rapid advancements, both society and insurers are forced to adapt. So now that anyone can...

Distribution/Channel Management: Once Separate, Banks and Insurers Now Intersect.
November 1, 2007... Much like soccer, the concept of bank insurance or "bancassurance" enjoys a much higher profile outside the United States than within. While the idea of banks offering insurance products is not new, in much of the world, the practice is,...

Keeping You in the Driver's Seat.
November 1, 2007... In the course of our normal business, our editors pride themselves on touching base daily with you, our readers-insurers, reinsurers, members of your distribution networks (managing general agents, brokers and agents) and the technology...

News Briefs.
November 1, 2007... JACKSON LAUNCHES BENEFITS CENTER The Living Benefits Selection Center (LBSC) from Jackson National Life Insurance Co., Lansing, Mich., is designed to enable registered representatives to get instant, client-approved output based on a...

Solutions.
November 1, 2007... XSELL RELEASES INSURANCE FRAMEWORX PLATFORM XSell LLC, a Jacksonville, Fla., provider of on-demand marketing solutions, released XSell's Insurance FrameworX, a version of its Web-based Customer Interaction Marketing platform. Insurance...

News Briefs.(Association for Insurance Compliance Professionals appoints new members)(survey on information security strategy of financial services)(Brief article)
November 1, 2007... AICP ELECTS BOARD OF DIRECTORS The Reston, Va.-based Association for Insurance Compliance Professionals (AICP) a 1,200-member industry organization that promotes an exchange of compliance-related information, announced the election of its...

Solutions.(Pitney Bowes MapInfo partners with Exclusive Analysis)(Security Audit Program from Janco & Assoc.)
November 1, 2007... TERRORISM RISK ANALYTICS Location intelligence provider Pitney Bowes MapInfo, North Greenbush, Conn., is aligning with Exclusive Analysis, a London-based strategic intelligence company, to provide the insurance industry with the TerrorRisk...

Women Well-equipped to be Tech Leaders: According to INN's virtual caucus, women are naturally adept at merging business acumen and technology skills. By Pat Speer.
November 1, 2007... As men and women retire from careers in insurance technology, insurers are scrambling to find technology professionals who will be able to deal adeptly with all manner of platforms, from legacy to service-oriented architecture. ...

THE CAUCUS.
November 1, 2007... Wendy Gibson: Chief Marketing Officer, Skywire Software, Frisco, Texas. Marking her 18th year of work in technology, Gibson began her career with American Airlines Inc., Fort Worth, Texas, playing an instrumental role in the early development...

What's In a Name?: Despite CRM's less than sterling reputation, building closer relationships with customers is still important.
November 1, 2007... Is the demise of customer relationship management (CRM) software greatly exaggerated? Insurance Networking News asked Leo Schneider, senior vice president for insurance SAP AG, Walldorf, Germany, to explain his philosophy of why CRM, on the...

Managing Data Management: Don't wait until the end of a project to think about data management. Incorporate it from the beginning.
November 1, 2007... Data management has developed a bad reputation. Too many insurance executives see it as little more than edits and testing. They consider it a set of steps added at the end of a project, when it could cause delays. And therein lies the...

Security Satisfaction Rises.(Survey)(Brief article)
November 1, 2007... Enterprises are using more secure practices when it comes to data communications, according to a security survey conducted by Boca Raton, Fla.-based Amplitude Research Inc., commissioned by Albuquerque, N.M.-based VanDyke Software Inc. Close to...

GEICO Stays Connected with Help From Ma Bell: The direct-to-consumer insurer solved a capacity issue by employing a comprehensive managed service solution in its call centers.
November 1, 2007... If you've ever felt like your phone is ringing off the hook, you might want to consider the case of GEICO. The Chevy Chase, Md.-based auto policy giant communicates with its 7.4 million customers primarily through its call centers, which are...

News Briefs.
November 1, 2007... P&C HAS STRONG FIRST HALF, BUT PROFITABILITY SLIPS The U.S. property/casualty insurance industry's net income after taxes rose 10.7% to $32.6 billion in first-half 2007 from $29.4 billion in first-half 2006. Fueled by the industry's...

Solutions.(new suite of managed IT services from SBS Group)(Solimar Systems Inc. releases presentation software)
November 1, 2007... MANAGED IT SERVICE SBS Group, Edison, N.J., a mid-market systems integrator specializing in the deployment of business management systems, announced the release of ContinualIT, its new suite of managed IT services. According to SBS,...

Midwest Gainfully Leaves Legacy System Behind: New policy administration system helps position workers' compensation carrier for continued growth.
November 1, 2007... Midwest Insurance Co. is an INNovators Award Winner runner-up, chosen for its strategy to replace an aging legacy policy administration system with one that now delivers real-time data to all end users. Just seven years old in 2005, Midwest...

News Briefs.
November 1, 2007... NEW COMP RULES New York State is now requiring all employers with employees working in the state to have a New York state workers' compensation policy or have New York specifically listed on their workers' compensation policy. The...

Solutions.
November 1, 2007... CONTINUOUS CODE DELIVERY Computer Sciences Corp. (CSC) wants to make it easier for its customers to upgrade, the El Segundo, Calif., software and services provider reports. CSC rolled out its Continuous Delivery program last month, which...

Who's Buying What: Recent deals for technology software and services.
November 1, 2007... ANPAC ENHANCES ENTERPRISE DATA WAREHOUSE OFFERING Springfield, Mo.-based American National Property and Casualty Co. (ANPAC) selected Evolutionary Technologies International Inc.'s (ETI), ETI Solution and ETI Data Profiler as their...

INN November 2007 Editorial Index.(Editorial)
November 1, 2007... Company Name Page # ACORD 4, 8 AIG 16 American Airlines Inc. 16 American Community...

Ad Index For November 2007.(Website list)(Brief article)
November 1, 2007... Advertiser Website Address Page # AQS Inc. www.aqsadvantage.com 15 Camilion Solutions Inc. www.authoritysuite.com 35 Coss Development Corp. www.coss.com 18 EDS - Solcorp ...

Life Left in Legacy Systems: Insurers are employing service-oriented architecture to revitalize and repurpose their aging mainframes.
November 1, 2007... Whether it's underwriting, billing or customer systems, legacy mainframe applications persist among even the most technologically advanced insurance companies. Enterprises are being forced to introduce new products and services faster than...