Insurance Networking News: Executive Strategies for Technology Management articles from June 2008

Insurance Networking News: Executive Strategies for Technology Management archives from June 2008

Carriers Look to Spruce Up with BPM.
June 1, 2008... Softening markets usually dont portend lavish times in the IT departments at insurance companies. Yet, even as insurance companies are looking to tighten their belts, many are investing in business process management (BPM) solutions as a means...

IT Governance: Governing IT Decisions: Who's in Charge?
June 1, 2008... No longer can IT departments operate in a vacuum, attempting to second-guess what applications the business needs. The business needs to guide IT decisions, say industry experts, especially in an era when the insurance industry relies on IT to...

Billing & Payment Systems: Billing System Overload?
June 1, 2008... When the talk among insurance IT experts worldwide turns to legacy systemsand what to do with themthe discussion usually pertains to either policy administration or claims systems. But increasingly, say experts, insurers should start discussing...

On Being an INNovator.
June 1, 2008... Success can be measured in a number of different ways: organic growth, revenue, profit, cost savings, sustainability, competitive advantage and more. These elements have one thing in common: innovation. The pressure to innovate has never...

Innovating Service with an Eye Toward the Future: With an influx of tech-savvy customers, carriers must devise new customer service philosophies to meet differing service expectations.(Company overview)
June 1, 2008... The old saying, Who knows what tomorrow may bring? is prophetic and accurate most of the time. But in the case of insurance companies devising customer service plans to deal with the changing shape of their consumer base, the saying isnt as...

News.
June 1, 2008... INSURERS ENHANCE WEB SERVICES Insurers are enhancing their Web sites to hone in on customer satisfaction and education. New York Life Insurance Co. added several features to its Web site, designed to enable better, faster navigation for...

Solutions.
June 1, 2008... MANAGEMENT SYSTEM REQUIRES FEWER USERS Zywave Inc.s Web-based agency management system, BrokerageBuilder Express, is designed to offer insurance-specific prospecting and benefits account management. The application is tailored to address...

Using Technology to Escape Spreadsheet Hell: New technologies and regulations have altered the way the insurance industry approaches financial management and reporting.
June 1, 2008... Even in the regulation-and process-bound insurance industry, the acts of budgeting, planning and reporting are not synonymous with ease of use. For managing their budgeting, forecasting and reporting, many companies are still using...

News.
June 1, 2008... GROUP TO IMPROVE CONSTRUCTION The Institute for Business & Home Safety (IBHS), Tampa, Fla., an insurance industry-supported nonprofit engineering and communications group, will construct the Insurance Center for Building Safety Research...

Solutions.
June 1, 2008... KEANE LAUNCHES SCORE 3.3 Wayne, Pa.-based Keane Business Risk Management Solutions (Keane BRMS), which specializes in developing comprehensive ERM and compliance programs, unveiled Keane SCORE 3.3, a tool designed to allow companies to...

Bridging the Age Gap: Carriers can blend automation with personal service to reach multiple generations and achieve a competitive edge.
June 1, 2008... The conflicting studies mentioned in the February 2008 commentary, Dont Look Too Far Ahead by INNs Senior Managing Editor Carrie Burns bring to light the ongoing debate between personal service and automation. As Burns noted, the TowerGroup...

The Three Standards of BPM.
June 1, 2008... Another consideration for carriers seeking to implement a BPM solution is with what standards the solution is compliant. A 2007 report from Boston-based Celent notes there are three sets of standards commonly encountered in the world of BPM...

ECM Still Not a Priority.(Enterprise content management)(Survey)(Brief article)
June 1, 2008... Enterprise content management (ECM) has been on the verge of mass adoptionboth at insurance companies and across the IT landscapefor years now, according to the recent State of the Industry survey from AIIM, the Enterprise Content Management...

Solutions.
June 1, 2008... LOMBARDI RELEASES UPDATED BPM TOOLS Lombardi Software Inc., an Austin, Texas-based provider of business process management (BPM) software, made its Lombardi Blueprint Spring 08 release live. The release is available to the more than 2,400...

Solutions.
June 1, 2008... RISK ANALYSIS Palisade Corp., an Ithaca, N.Y., provider of comprehensive risk, decision, and data analysis software and training services, released @RISK5.0, a product that uses Monte Carlo simulation technology to perform risk analysis....

Who's Buying What: Recent Deals for Technology Software and Services.
June 1, 2008... FARMERS LAUNCHES IDENTITY SHIELD VIA IDENTITY THEFT 911 Los Angeles-based Farmers Insurance Group, in collaboration with Identity Theft 911, launched Farmers Identity Shield, a comprehensive package that addresses its policyholders...

INN June 2008 Editorial Index.(Editorial)
June 1, 2008... Company Name Page # ACORD 14 Adaptive Planning Inc. 12 AdminServer Inc. 37 Advisen Ltd. 8...

Ad Index for June 2008.(Website list)(Brief article)
June 1, 2008... Advertiser Website Address Page # AcordLoma www.acordlomaforum.org 25 AdminServer www.adminserver.com 2 Bill Matrix www.BillMatrix.com 36...

Underwriting & Predictive Models-A Strong Combo: Providing the underwriter with predictive models with thousands of synthesized variables may prove more profitable.
June 1, 2008... In todays soft market and challenging economic times, carriers continually search for innovative ways to meet profit goals. One area getting greater attention is the underwriting operation, since underwriting profitability correlates so closely...