Journal of Academy of Business and Economics articles from March 2004

Journal of Academy of Business and Economics archives from March 2004

Effects of components of satisfaction on overall satisfaction in industrial markets.
March 1, 2004... ABSTRACT High levels of customer satisfaction are important to marketers as both offensive and defensive tools and are capable of creating a lasting competitive advantage. The effects of four components of satisfaction, satisfaction with...

Facing the challenge developing new leadership to purposefully unleash the energy locked within participating peoples.
March 1, 2004... ABSTRACT This paper discusses creating NEW learning, NEW leadership, and NEW energy unleashed from people in organizational contexts. People (participants) become a new source of energy to develop and improve innovative capability of self,...

Effects of perceived credibility, values, ethics and mission on competitive spirit.
March 1, 2004... ABSTRACT Competitive spirit, a predisposition to maximize effort in the workplace is a concept that deserves further research. In this paper, the authors develop a model and make a case for testing four hypotheses that predict a...

Value-at-risk systems and their application in integrated risk management.
March 1, 2004... ABSTRACT Value-at-Risk (VAR) has become a standard benchmark for measuring financial risks. VAR systems and models identify a first-order magnitude of financial risks and provide a forward-looking measure of a portfolio's overall downside...

Factors influencing e-commerce implementation: analysis of survey results.
March 1, 2004... ABSTRACT Despite the evident increase in importance of e-commerce and effectiveness of its implementation, until recently little research has been undertaken to investigate the factors that influence the results of implementing e-commerce...

Using expert panels to evaluate new technologies.
March 1, 2004... ABSTRACT In this paper, we review alternative strategies for evaluating the commercial potential of new technologies. We examine the role of expert panels and illustrate the robustness of this approach through case studies describing the...

Reliability evaluation of systems with interdependent components.
March 1, 2004... ABSTRACT In this paper an attempt has been made to develop a model to calculate the reliability of a r-out-of-n: G system with interdependent components. The model considered here is particularly suitable for load-sharing devices in which...

Integrated strategy for risk control: capacity planning, contract selection, and financial diversification.
March 1, 2004... ABSTRACT A model is proposed to help a contract manufacturer (CM) identify the best mix among competing contract opportunities and the optimal allocation of resources to balance between profitability and risk exposure. The decisions are...

Evidence and impact of consumer human capital in e-commerce transactions.
March 1, 2004... ABSTRACT Consumer purchasing processes are undergoing a fundamental change due to the dramatic growth in the utilization of the Internet as resource in making purchasing decisions. Yet at this stage, the picture of online information...

An examination of the determinants of corporate restructuring in a family-based Chinese firm.
March 1, 2004... ABSTRACT This research aims to investigate what factors contributed to corporate restructuring decision in a family based small Chinese company. A questionnaire was designed with open-ended questions for the data collection. The data was...

Studying influences of underage drinking in the United States: a content analytic study of alcohol advertisements in popular magazines.(ABSTRACT)
March 1, 2004... ABSTRACT Each year underage consumers spend billions of dollars on alcoholic beverages. The results of underage drinking have both monetary and societal repercussion. While many factors contribute to underage drinking, unintentional...

An improved job dimension scale to measure job satisfaction in sales reps.
March 1, 2004... ABSTRACT As part of a larger study exploring compensation systems, job attitudes, and performance among sales reps, an improved scale to measure job satisfaction in sales reps was developed. The new scale is based on the Job Dimension...

A statistical analysis of marketing promotions.
March 1, 2004... ABSTRACT This paper examines three types of common marketing promotions and their possible outcomes. The first of these concerns a scratch card give-away where customers can win cash or prizes simply by making purchases. The second...

Pricing strategy--a technology perspective.
March 1, 2004... ABSTRACT Pricing is a critical lever that needs management attention. Current pricing practices are replete with shortcomings which can be overcome by combining management and technology strategies. In doing so, firms can realize...

Information technology in the business world through the years and beyond!(ABSTRACT)
March 1, 2004... ABSTRACT Information Technology (IT) can be defined as a collection of individual technology components that are typically organized into computer-based information systems. Information technology has changed the way the world does...

Investigating the use of trust cues by top web retailers.
March 1, 2004... ABSTRACT This study examines trust cues present on web sites of top-rated online retailers. Trust cues examined in the study include security, privacy, and return policies, along with shipping, phone/fax, and alternative ordering...

Development, management and implementation plan for the Microwave Limb Sounder software.
March 1, 2004... ABSTRACT This paper advances a Management and Implementation Plan (M/P) for managing and controlling the development of the Microwave Limb Sounder (MLS) instrument software, and the Instrument Ground Support Equipment (IGSE) software. The...

NGO's as custodians of ICT in government.(non-governmental organization, Information and Communication Technology)
March 1, 2004... ABSTRACT Whenever government has tried to make ICT (Information and Communication Technology) a thrust area of its programmes, it has been viewed with cynicism. Governments also tend to be unrealistic with their thrusts, often driven by...

Risk management: an analysis of the low-tail behavior of high frequency data for computing value at risk.(ABSTRACT)
March 1, 2004... ABSTRACT This paper deals with the analysis of the low-tail behaviour of a sample. This issue is very important in the financial field, where the fat-tailedness characterizes many series. In particular, the tail behaviour affects the...

Determinants of e-satisfaction in pre-order and post-order phases.(customers of online retailers)
March 1, 2004... ABSTRACT Even though customer satisfaction is crucial for the success of e-tailing businesses, very little is known about the key factors that make online consumers satisfied with their e-retailing experiences. This paper investigated the...

A case study of Nevada DMV system.(Department of Motor Vehicle)
March 1, 2004... ABSTRACT If an information system serves a large population, any delays or poor quality in the service can be a politically sensitive issue enraging citizens. This paper summarizes the failure of change management practices during the...

Reverse logistics strategies and implementation: a pedagogical survey.
March 1, 2004... ABSTRACT Reverse Logistics and the management of returned or used merchandise is a growing problem among manufacturers today. In this study we begin by presenting the nature and magnitude of the reverse logistics problem in the industry...

Identifying the generating distribution of business and economics data: an empirical method.
March 1, 2004... ABSTRACT A general framework for empirically identifying familial membership within the Pearson system of distributions is proposed. Specifically, the research addresses the problem of constructing a point and a non-parametric confidence...

Role of supply chain management decisions in effective inventory control.
March 1, 2004... ABSTRACT Supply Chain (SC), which involves the configuration, coordination, and improvement of sequentially related set of operations in establishments, integrates technology and human resource capacity for optimal management of operations...

Subsidy design for facility location under price-sensitive demands.
March 1, 2004... ABSTRACT In this paper we propose a model for solving a subsidy design problem from a regional planner's standpoint to optimally influence the private firm's decisions on pricing as well as the location of uncapacitated facilities. The...

Management decision-making for transportation problems through goal programming.
March 1, 2004... ABSTRACT This paper presents a lexicographic goal programming (LGP) model for management decision-making in petroleum refinery industry for distribution of oil to the various depots. The model presented in the paper is designed to...

An econometric analysis of banking financial results in Ukraine.
March 1, 2004... ABSTRACT This paper explores the building of an econometric model with a binomial dependent variable for analysis of banking activities financial results in Ukraine. Identified are salient factors that exert substantial impact on banking...

Complementary and continuous innovation: case of the Indian software industry.
March 1, 2004... ABSTRACT Indian software services exports have been growing at a spectacular rate for over more than a decade now. Global resource shortage and labour arbitrage have often been cited as reasons for this growth. In this paper, we go beyond...

Effects of upstream market orientation on channel relationship with supplier in Taiwanese information technology industry: the manufacturer's perspective.
March 1, 2004... ABSTRACT This study used a channel conceptualization of market orientation, with a focus on the manufacturer's perception of upstream market orientation (UMO). A total of 400 questionnaires were sent to manufacturers, results were...

Critical decisions in new product introduction and development--a mathematical modeling approach.
March 1, 2004... ABSTRACT Choosing products to launch from a set of platform based variants and determining their prices and launch sequences are some of the critical decisions involved in any new product development (NPD) process. In this paper we present...

Composite quality index of silk cocoons--application of discriminant analysis.
March 1, 2004... ABSTRACT The quality of silk cocoons is determined by a number of characteristics. Each of these characteristics measures a different aspect of the quality. In the absence of a single measure for the overall quality, the price of the...

Academic and workplace perceptions of nontraditional female graduates.
March 1, 2004... ABSTRACT Female students over the age of 25 who received a bachelor's degree at my institution between 19901997 were the focus two research studies. The studies assessed graduates' attitudes and perceptions of the quality of their...

Multicriteria model for prioritization of research and development projects.
March 1, 2004... ABSTRACT A multicriteria model is developed for prioritization of research and development projects of a large electricity utility corporation. In this model the enterprise results of strategic planning are considered as criteria and the...

Time diversification and changing volatility in an options pricing framework.
March 1, 2004... ABSTRACT We examine time diversification with changing asset volatility by evaluating the cost of insuring that a portfolio earns at least the risk-free rate of interest as the investment horizon lengthens. If stock returns are mean...

A new perspective on leadership.
March 1, 2004... ABSTRACT A new theory is proposed which argues that the vital elements in the making of effectiveness of leadership are (i) Commitment and (ii) Clarity of goals, both with respect to the task at hand. The extent of effectiveness depends...