AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Magazine focusing on news and strategies concerning business communications. Presents proven market strategies using approaches for telemarketing.
Set up an RSS feed
Create a link to this page
Copy and paste this link tag into your Web page or blog:
Customer Interaction Solutions back issues
|
|
Thoughts on attitude: the breakfast with the legendary Jack Welch.(Publisher's Outlook)
June 1, 2009... Not long ago, Rich Tehrani, President of TMC, and I had the rare privilege of having break fast with the Hall of Fame CEO of General Electric, Jack Welch. We asked Jack, "How do you rank your sales managers?"
[ILLUSTRATION OMITTED]
He stated, "There are four kinds of sales managers...
Can deflation create U.S. jobs?(High Priority)
June 1, 2009... Over the past year it has become evident that deflation is a driving force of the U.S. economy. Margins are being squeezed in virtually all businesses.
Recently, Paul Krugman had an opinion piece in the New York Times on falling wages and how they lead to less spending which presents an...
Insight into the minds of contact center managers.(Headset)
June 1, 2009... Recently, Frost & Sullivan conducted a major survey of contact center practitioners in which we asked them a wide variety of questions about the tools they use, their plans for the future, and the issues that are of concern to them. The results indicate that though they are keeping an eye on...
AccuData Integrated Marketing.(NEWS)(Brief article)
June 1, 2009... * AccuData Integrated Marketing (www.accudata.com) has launched AccuBase, a cost-effective customer and prospect database marketing solution. AccuBase gives marketers total control over their database management and campaign performance right from their desktop. It provides a richer view of...
AltiGen[R] Communications.(NEWS)(Brief article)
June 1, 2009... * AltiGen[R] Communications (www.altigen.com) has released the second update for AltiGen's MAX Communications Server 6.0 VoIP unified communications platform. New and redesigned applications include MaxAgent 6.0 Desktop Application for Call Center Agents, MaxSuper-visor 6.0 Desktop...