Industrial Management articles from September 2000

Industrial Management archives from September 2000

Its the People.(customer relations)(Brief Article)
September 1, 2000... When we talk about companies, we're really talking about people. We tend to think of the structure or the product as the company, forgetting it's the people within this structure -- the ones who manufacture, sell, and market the product -- who...

Hybrid Retail: Integrating E-commerce and Physical Stores.
September 1, 2000... Executive Summary Physical retail, e-retail, and hybrid retail companies offer different advantages and challenges. Which is best? The authors describe a comparative model to evaluate each type of retail operation and conclude that,...

King of Immedient.(Roy King, Immedient Corporation)
September 1, 2000... In Stamford, Conn., old men gather on sidewalk benches to swap stories; toddlers, shrieking with delight, storm the public library for story hour. And if you drive haltingly through the charming New England town's business district at 15 miles...

How Culture Affects Mergers and Acquisitions.
September 1, 2000... Executive Summary Even companies that appear to be very similar can have different corporate cultures -- and those cultures can be hard to integrate when companies merge or are acquired. Managing cultural change, the author argues, is...

Leading, Managing, and Coaching.(role of middle managers)
September 1, 2000... Executive Summary Mid-level managers often end up in their positions because they were good at detail-oriented performance, not because they were trained as managers. But the skills that boosted them into management are not the ones they...