Industrial Management articles from November 2002

Industrial Management archives from November 2002

Work with what you have. (Personnel Perspectives).(stress)
November 1, 2002... To understand how you can relieve some of the stress in your life, you have to know what stress is. Think of stress as an emotional load. Depending on the load and on how much you can carry comfortably, you can determine whether you are in a...

Eight steps to sustainable change.
November 1, 2002... EXECUTIVE SUMMARY There are always compelling reasons behind sweeping changes; otherwise, why make them? But too often, change initiatives fail even though they are sorely needed. Get managers aligned to the idea of the impending change,...

Measure internal customer satisfaction.
November 1, 2002... EXECUTIVE SUMMARY Measuring the satisfaction of internal customers provides a quantitative baseline for comparing results and enables fact-based decision making. But don't jump into a measurement program unless you intend to analyze and...

Innovate your organization.
November 1, 2002... EXECUTIVE SUMMARY Don't blame your staff for their lack of innovation; instead, create a culture in which innovation can flourish. Everyone has the potential to be innovative, but it takes a smart manager to know how to draw it out. The...

Self-funding improvement teams.
November 1, 2002... EXECUTIVE SUMMARY Who doesn't want productivity improvements? Sometimes, however, there just isn't money in the budget to put toward implementing the kinds of changes required for progress. Self-funding teams are one way to generate small...

Serious about white-collar productivity.
November 1, 2002... EXECUTIVE SUMMARY As pervasive as lean methodologies have become in manufacturing organizations, rarely are the processes and practices of white-collar workers put to the same scrutiny as blue-collar employees. But a study that garners...