Industrial Management articles from November 2000

Industrial Management archives from November 2000

Look to Internal Customers for Satisfaction.(treating employees right)(Brief Article)
November 1, 2000... A company must be in tune with two kinds of customers: external and internal. External customers buy products; internal customers supply products. I had occasion to visit a software company and found their advertising brochure quite...

EVA and Production Strategy.(economic value added performance measurement)
November 1, 2000... Executive Summary "Twenty years after the publication of The Goal, the goal remains elusive," states the author. This article outlines ways to improve production strategy and uncover new opportunities for growth. It explains economic value...

David Berger.(profile of consultant)
November 1, 2000... Variety is a Mission It's not so much the bloodlines that made David Berger what he is today as it was the constant presence of his blood kin. One grandfather was a civil engineer, the other a union organizer. One grandmother was an...

From Vision to Reality.(communicating corporate vision to employees)
November 1, 2000... Executive Summary Hammering out a corporate vision is important, but if it's not communicated clearly to employees, it won't be effective. The author explains how to get the buy-in you need by sharing the corporate vision with everyone in the...

Getting a Grip on Group Behavior.(organizational engineering predicts group behavior)
November 1, 2000... Executive Summary Organizational engineering allows managers to predict the behavior of groups -- committees, teams, or co-workers -- without the use of psychology. According to the author, the behavior of groups can be adjusted using...