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The role of judgment in business forecasting. (Forecasting)
November 1, 1992... It is a dream of every academic forecaster to develop a mechanical forecasting system -- a system that requires no human intervention. The practicing forecaster may not, however, share this dream, for it may mean joining the unemployment line....
Improving productivity and quality through workforce scheduling. (Employee Motivation)
November 1, 1992... Although the workforce is a most important variable when discussing improving quality and productivity, the scheduling of a workforce receives relatively little attention in industrial engineering literature. Workforce scheduling is an area with...
Using both head and heart in managerial decision making. (Managerial Behavior)
November 1, 1992... The work of a manager has been described as one decision after another. To introduce a new product or not, to open for business on Sunday or not, to hire this person or another -- these and a myriad of other decisions, complex and simple,...
Family-care policies in the high-tech workplace: it's a good investment. (Employee Relations)
November 1, 1992... Some companies claim that cost and liability concerns prevent them from adopting family care policies. However, there are three underlying stereotypes that usually dominate this type of reasoning. The most common stereotypes are the view of the...
Launching a new business ethic: the environment as a standard operating procedure. (Environmental Policies)
November 1, 1992... An extension of Aldo Leopold's land ethic to the whole environment -- our air, our water and our land -- might be the following: That we depend on the environment for survival is a fundamental tenet of science. That the environment is to be...
New developments in service operations management. (US Competitiveness)
November 1, 1992... Declining consumer satisfaction and increasing foreign competition have forced the service industry to improve quality to remain competitive. Improving the quality of service performance takes several steps. The first step is to identify and...
The work ethic, Luddites and Taylorism in Japanese management literature. (Management Improvement Opportunities)
November 1, 1992... A number of recent themes have appeared in Japanese texts relating to aspects of American and western technological and cultural history. These comments may provide some insight into the differences between the U.S. and Japan in the direction of...
A comprehensive view of roles for human resource managers in industry today. (Human Resources)
November 1, 1992... Human resource managers play important roles in industry. They are influential because their activities and contributions are relevant to all aspects of the organization and have a definite impact on various organizational processes. These...
Avoiding common pitfalls in performance appraisal. (Human Resource Management)
November 1, 1992... Appraisal of employee performance is one of the most widely used human resource management practices of American employers. The overwhelming majority of employers, whether private, public or not-for-profit, have some kind of performance appraisal...