Industrial Management articles from March 1998

Industrial Management archives from March 1998

Downsizing: strategies for survival.
March 1, 1998... Downsizing is a disease. Recent victims include Levi Strauss, Boeing, AT&T, RJ Reynolds, and Kodak, just to name a few. From all accounts, this may be the beginning of what could became an epidemic and spread to other companies. As people read...

Creating a customer satisfaction measurement system.
March 1, 1998... Under the requirements of QS 9000, suppliers to the automotive industry "shall have a documented process for determining customer satisfaction, including frequency of determination, and how objectivity and validity are assured. Trends in customer...

Ray Anderson: 'maverick manager' changes minds about the environment. (Interface Inc. CEO)
March 1, 1998... Ask Ray Anderson if he has any political aspirations and he's apt to respond with an emphatic "No!" Ask him if he'd like to say anything more on 'the subject, and you might detect a gentle smile that seems to start in his eyes and slowly but...

Barriers and gateways to workforce productivity.
March 1, 1998... Productivity is the watchword of manufacturing success. It is both an end and a means to manufacturing financial performance, and it is the variable that most manufacturers must continuously pursue. During the last 10 years many manufacturers...

Identifying the right management job for you.
March 1, 1998... In the business world, it's important to know exactly what you're getting into when accepting a management position. Being forced to surrender a responsibility represents a stigma that no one wants to carry, especially in management. Considering...