Industrial Management articles from March 1994

Industrial Management archives from March 1994

TQM: it's customer satisfaction or you lose. (total quality management)
March 1, 1994... There is no getting away from the facts. Customers want shorter leadtimes, on-time performance, unsurpassable quality and a good price to round out the value equation. The mission is clearly one of total customer focus and becoming the best. Ask...

Dupont v. Chemical Workers Association: further limits on employee participation programs.
March 1, 1994... As reported in the May/June 1993 issue of Industrial Management, a December 1992 National Labor Relations Board (NLRB) decision, Electromation v. International Brotherhood of Teamsters, restricted the use of Employee Participation Programs (EPPs)...

EDI conversion mandate: the big problem for small businesses. (electronic data interchange)
March 1, 1994... Electronic Data Interchange (EDI) is the electronic transmission of data (such as purchase orders, invoices, bills, funds and account balances) from a computer system of one company to a computer system of another company without human...

Technology exploitation: opportunism or hopelessness.
March 1, 1994... According to American Heritage Dictionary, technology means "application of science to industrial and commercial objectives." U.S. companies are exploiting the technologies to this end to meet commercial objectives. The new world economy is...

An empirical investigation of the contribution of information systems to productivity.
March 1, 1994... Over the last two decades, investments in shop floor systems and technologies has continued to increase. Unfortunately, many companies that once adopted a piecemeal, quick-fix solution to daunting production and process problems are realizing...

Common barriers to implementation and development of a TQM program. (total quality management)
March 1, 1994... Total quality management is discussed at length in the literature. Many articles describe TQM, identify its requirements for success and discuss the benefits of implementation. However, little has been written concerning the difficulties that...

Be careful with the yardsticks.
March 1, 1994... Today's manager is typically burdened with information that is usually too detailed, often too late and many times provided in a format designed by someone else. For this reason, or for habit and convenience, a typical manager often relies on...

Creating strategies for successful materials management.
March 1, 1994... The largest single expense within manufacturing is the cost of materials. As a result, managing materials is a significant concern in operations management. In the past, the preferred approach to copying was largely based on re-order point...

Understanding activity-based costing.
March 1, 1994... Once upon a time, early in this century, cost accounting existed solely for the benefit of production and inventory managers. But that all changed with the 1929 stock market crash and the subsequent creation of the Securities Exchange Commission....

Reference checking to improve hiring decisions.
March 1, 1994... You are almost ready to pull the trigger. The resume was excellent, and the interview was nearly perfect. But you know that the candidate who writes the best resume and gives the best interview is not always the best person for the job. You also...