Industrial Management articles from July 1998

Industrial Management archives from July 1998

A note from the publisher. (results of reader survey)
July 1, 1998... This is our fourth issue since our January/February redesign, and the reception to the new look and refined content has been overwhelmingly positive. Reader comments have been very complimentary and filled with congratulations. We've culled...

Is the customer king?
July 1, 1998... One of the most important missions of a business is to build the morale of its employees. "The customer comes first" philosophy may raft to recognize that everything flows from the employees. If you want a successful business, not only must you...

Q&A: Masaaki Imai. (interview with Kaizen expert)(Interview)
July 1, 1998... In Japan, he's known as Mr. Kaisen Masaaki Imai says that today's managers try to apply sophisticated tools and technologies to problems that can be solved with commonsense, low-cost techniques. The chairman of the Kaizen Institute of Japan,...

Virtual corporations: recipe for success.
July 1, 1998... Because it is difficult to keep pace with these forces and because resources are limited, many organizations forge alliances and/or partnerships with other organizations to share skills, technology, costs, and access to one another's markets and...

Prescription for change. (industrial engineer and Mercy Hospital chief information officer Ardy Pallin)(Cover Story)
July 1, 1998... If ever there were a poster child for industrial engineering's claim to be the most versatile of the engineering disciplines, Ardy Pallin would be it. Since getting his degree from the University of Miami in 1985, Pallin has spent his entire...

Justifying information technology projects.
July 1, 1998... It is now clear that project justification is not the realm of finance specialists alone. Even though they still play an important role in resource allocation decisions, they must now combine their expertise with that of engineers and managers...

Recognition: managers don't give it ... because they just don't get it. (employee recognition)
July 1, 1998... Baggage from the past This system (of command and control) really isn't our fault. Upon giving birth to her child, an excited new mother asked her doctor, "When should I begin her training?" Her doctor replied, "About 200 years ago!" That is...