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Industrial Management articles from January 2001
Magazine serves professionals in the management industry. Picture of magazine: http://www.iienet2.org/Landing.aspx?id=903
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Industrial Management archives from January 2001
Change Triggers Loss.(Review)
January 1, 2001... It's not unusual (and shouldn't be unexpected) to have a job one moment and lose it the next. Many people are let go at some point in their careers, or if they are older, elect to take early retirement. Most people don't look upon employment...
Call Center Management: Balancing the Numbers.
January 1, 2001... Executive Summary
The responsiveness and professionalism of call center employees are more than niceties -- they're necessities. Because contact between a customer and a company is often solely through the call center, it is imperative...
Investment Efficiency: A Comprehensive ROI.(Brief Article)
January 1, 2001... Executive Summary
The goal of an organization is to invest in projects that maximize enterprise-wide strategic objectives. It is desirable that the investment approval process be comprehensive, yet require minimal organizational resources....
The Power of Collaborative Purpose.
January 1, 2001... Executive Summary
Many elements have been identified as success indicators: leadership, vision, strategy, motivation, values, and culture, among others. While these factors are important, at the core of an organization's success is...