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An all-American engineer.(industrial engineer A. Ernest Fitzgerald)(Editorial)
January 1, 1999... I can't imagine a Washington scenario that could elicit disgust or outrage among the American people anymore. At a time when the most excruciatingly intimate details of the latest presidential peccadilloes are on the tongues of every talk radio...
Another look at failure.(job loss management)
January 1, 1999... Companies today are being hit by downsizing. Not only are employees who lose their jobs affected, but those who are left are often shaken as well. Anxiety stalks companies that begin the process of downsizing. Needless to say, optimizing...
Managing away from home.(handling overseas employment)
January 1, 1999... Executive Summary
Before you leave the comfortable confines of your familiar sphere to take a position or head up a project on foreign soil, get to know the local culture. Those who do not heed that advice risk embarrassment, lost...
Turning the elephant in a bathtub.(management techniques)
January 1, 1999... Executive Summary
The author takes a contrary look at the perception that in order to be effective, managers must use a participative leadership style, It isn't necessary that all managers adopt such a style, he asserts, because different...
The struggles of being Ernest.(A. Ernest Fitzgerald, management systems deputy in the Office of the Asst. Sec of the Air Force)(Cover Story)
January 1, 1999... As management systems deputy in the Office of the Assistant Secretary of the Air Force, A. Ernest Fitzgerald has undeniably paid a price for his tenacious truth-telling, at one time having to relinquish his post for revealing cost excesses that...
Worth the wait: graphical analysis of queuing operations.(service operation management)
January 1, 1999... Executive Summary
Balancing customer waiting times and staff idle time is essential to managing service operations. But demand for services varies by hour and day of the week, so managers must first determine the unique patterns of demand....
Breaking down barriers.(productivity management)
January 1, 1999... Executive Summary
It has become increasingly difficult for companies to remain competitive if they are not responsive to changes in customer needs. Organizations can improve the speed at which they respond to changes by pushing out the...