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Synchronizing your sales and production forces.
January 1, 1998... How common is it at your manufacturing facility for a new order to be viewed as a production nuisance rather than as a new, profitable opportunity? Or how often do these two functions express their frustrations with the other's actions or...
Workplace accidents: they cost more than you think.
January 1, 1998... The accident took place in an instant. The worker received prompt first-aid attention and the injury was treated. The after-effects of the accident, however, transpired more slowly. Workers who witnessed the scene were too shaken up to resume...
Personal styles in organizational life: judging and perceiving.
January 1, 1998... It's 3 p.m., the scheduled time for the meeting to begin. Several people have been in place as early as 2:50 p.m., their pencils sharpened, ready for everyone else to arrive. They have studied the agenda items in advance, and several have made...
Luke Faulstick: 'Baron of Blitz' has boundless vision of continuous improvement. (interview with Devon Products operations manager, Luke Faulstick)(Interview)
January 1, 1998... Upon first meeting him, Luke Faulstick seems the quiet type. He speaks hesitatingly, never wading into expressions without thinking them through. Even at midstream he often appears uncertain of the depth of his words. Tall, casually dressed, his...
The "20 Keys" to workplace improvement.
January 1, 1998... Organizations have over the years implemented improvement initiatives, many of which were applied individually with no real, lasting improvement. Approaches such as quality control, team activities, and setup reduction seldom changed the...
Choosing a consultant.
January 1, 1998... for Your ISO 9000 Implementation
The process of registration for an ISO 9000 standard in most cases forces the use of an external consultant. A consultant is required because much experience is needed in such a process, and also because...