The Journal of Consumer Affairs articles from June 1998

The Journal of Consumer Affairs archives from June 1998

Coping with consumer fraud: the need for a paradigm shift.
June 22, 1998... For years law enforcement and consumer education practitioners have developed speaker programs, user guides, and other informational initiatives to help consumers avoid economic exploitation by criminal elements. (For recent examples, see Mott...

Comparing alternative questions forms for assessing consumer concerns. (includes appendix)
June 22, 1998... Consumer researchers frequently become involved in examining the public's concerns about product safety and other marketplace issues. They seek both to determine the level of concern with particular issues and to learn the characteristics of...

The development and testing of a measure of skepticism toward environmental claims in marketers' communications. (includes appendix)
June 22, 1998... With the growth of public concern about the environment and business response to this concern, the 1990s has been declared the decade of environmentalism (Drumwright 1994; Kangun, Carlson, and Grove 1991). Roper's national opinion poll on...

Ambiguity and exaggeration in price promotion: perceptions of the elder and nonelder consumer.
June 22, 1998... INTRODUCTION The FTC regulations entitled Part 233 of the Code of Federal Regulations, "Guides Against Deceptive Pricing," were developed to ensure that consumers would not be misled by price advertising (FTC 1986). The regulations...

Disabled elders' out-of-pocket home care expenses: examining financial burden.
June 22, 1998... Providing quality, long-term care to older Americans at costs that are less financially burdensome than current levels continues to challenge elders, their family members, and society. Decision makers are struggling to address this goal within...

Consumers' use of nutritional labels while food shopping and at home.
June 22, 1998... INTRODUCTION The Nutritional Labeling Education Act (NLEA) was signed into law on November 8, 1990. The objective of this legislation was to provide consumers with information that would assist them in maintaining healthy dietary practices. In...

A Bayesian approach for analyzing the services of banking institutions.
June 22, 1998... INTRODUCTION Banking institutions today must create a perception of uniqueness in the mind of the customer to gain an advantage in the marketplace. The evolving customer base brought about by geographic, demographic, and life-style variances...

Influence of client-based subsidies on the market for child care.
June 22, 1998... Implementation of federal legislation has resulted in a dramatic increase in child care subsidies available to low income families.(1) Moreover, recent welfare reforms have focused on work requirements and lifetime limits on public assistance...