The Journal of Consumer Affairs articles from June 1993

The Journal of Consumer Affairs archives from June 1993

Consumer views of the need for government intervention in the airline market.
June 22, 1993... Inflamed public opinion--sparked by an accident or scandal and fanned by media coverage--frequently stimulates enactment of consumer policies (Mayer 1991). The deregulation of the airline industry in the United States is an exception to this...

Warranties: continued readability problems after the 1975 Magnuson-Moss Warranty Act.
June 22, 1993... A warranty is a promise by a manufacturer or a seller to stand behind its products. The purpose of the Magnuson-Moss Warranty Federal Trade Commission Improvement Act (MMWA)--passed by Congress in 1975--is to help consumers before the purchase to...

Cross-national comparison of consumer attitudes toward consumerism in four developing countries.
June 22, 1993... In the last three decades, consumerism has received much attention in business and academic literature. Articles have commented on consumerism's importance, underlying consequences, implications, and future (e.g., Bloom and Greyser 1981; Buskirk...

Cross-cultural generalizability of a scale for profiling consumers' decision-making styles.
June 22, 1993... Profiling consumers' decision-making styles has been the focus of a multitude of consumer interest studies (e.g., Bettman 1979; Sproles 1985; Thorelli, Becker, and Engeldow 1975; Westbrook and Black 1985). Consumer affairs specialists use such...

Probabilities of small claims judgment satisfaction and factors influencing success. (includes appendix)
June 22, 1993... On March 15, 1962, President John F. Kennedy presented a historic message to Congress devoted entirely to consumer interests. Among the four rights he specified for consumers was the right to be heard. When complaints cannot be resolved through...

Effect of thermal improvements in housing on residential energy demand.
June 22, 1993... The residential sector accounts for approximately one-fifth of U.S. energy consumption. Home heating is the biggest user among energy using household activities. Although public concern about energy conservation has abated, there remains a...

Perceived time pressure and recommended dietary practices: the moderating effect of knowledge of nutrition. (includes appendix)
June 22, 1993... For increasing numbers of people, time is a major constraint. Robinson (1990) indicated that over the past two decades, an increasing proportion of the population has come to perceive themselves as time pressed. Time pressures have become a...

Preliminary assessment of changes in labels required by the Nutrition Labeling and Education Act of 1990.
June 22, 1993... Since food labels first became required on certain consumer packaged food products 18 years ago, researchers have been concerned with consumers' perceptions and use of nutrition information on food labels (Asam and Bucklin 1973; Brown, Kelley,...

Media advocacy: a case study of Philip Sokolof's cholesterol awareness campaigns.
June 22, 1993... According to statistics released by the National Institutes of Health (NIH), approximately 500,000 Americans die each year from coronary heart disease (NIH 1990b). Although coronary heart disease (CHD) is a complex, multifaceted health problem,...

Cost of recycling municipal solid waste with and without a concurrent beverage container deposit law.
June 22, 1993... After World War II there was a tremendous growth in the use of non-refillable (disposable) containers for beer and soft drinks. By 1985, nearly 80 percent of packaged soft drinks and 70 percent of packaged beer were sold in one-way bottles and...