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Overview to the Issue.(health care quality assessment)
July 1, 2001... One of the keystone concepts of health care improvement in the United States is the belief that informed choices will lead to enhanced quality. Purchasers and the public will get better care if they can choose care that meets their needs and...
Creating More Effective Health Plan Quality Reports for Consumers: Lessons from a Synthesis of Qualitative Testing.
July 1, 2001... Objective. Social marketing techniques such as consumer testing have only recently been applied to develop effective consumer health insurance information. This article discusses lessons learned from consumer testing to create consumer plan...
Reporting of CAHPS[R] Quality Information to Medicare Beneficiaries.(Consumer Assessment of Health Plans)(Statistical Data Included)
July 1, 2001... Objectives. To assess which Consumer Assessment of Health Plans (CAHPS[R]) survey measures Medicare beneficiaries find the most meaningful, how beneficiaries and information intermediaries interpret different formats for presenting CAHPS...
Differences in the Structure of CAHPS[R] Measures Among the Medicare Fee-for-Service, Medicare Managed Care, and Privately Insured Populations.(Brief Article)
July 1, 2001... Objective. To confirm in a new population, the Medicare fee-for-service population, the factor structure previously found in two Consumer Assessment of Health Plans Study (CAHPS[R]) field-test surveys with Medicare HMO and adult privately...
Do Employees Use Report Cards to Assess Health Care Provider Systems?
July 1, 2001... Objective. To investigate consumers' use of report cards that provide information on service quality and satisfaction at the provider group level.
Data Sources. In 1998 we conducted a telephone survey of randomly selected employees in...
Health Plan Decision Making with New Medicare Information Materials.(Statistical Data Included)
July 1, 2001... Objective. To examine the effect of providing new Medicare information materials on consumers' attitudes and behavior about health plan choice.
Data Source. New and experienced Medicare beneficiaries who resided in the Kansas City...
Case-Mix Adjustment of the National CAHPS[R] Benchmarking Data 1.0: A Violation of Model Assumptions?
July 1, 2001... Objective. To compare models for the case-mix adjustment of consumer reports and ratings of health care.
Data Sources. The study used the Consumer Assessment of Health Plans (CAHPS[R]) survey 1.0 National CAHPS Benchmarking Database data...
Racial and Ethnic Differences in Parents' Assessments of Pediatric Care in Medicaid Managed Care.(Statistical Data Included)
July 1, 2001... Objective. This study examines whether parents' reports and ratings of pediatric health care vary by race/ethnicity and language in Medicaid managed care.
Data Sources. The data analyzed are from the National Consumer Assessment of Health...
Differences in CAHPS [R] Adult Survey Reports and Ratings by Race and Ethnicity: An Analysis of the National CAHPS [R] Benchmarking Data 1.0.(National Consumer Assessment of Health Plans)(Statistical Data Included)
July 1, 2001... Objective. To examine racial/ethnic group differences in adults' reports and ratings of care using data from the National Consumer Assessment of Health Plans (CAHPS [R]) survey Benchmarking Database (NCBD) 1.0.
Data Source. Adult data from...
The Role of Performance Measures for Improving Quality in Managed Care Organizations.(Statistical Data Included)
July 1, 2001... Objectives. To understand how managed care plans use performance measures for quality improvement and to identify the strengths and weaknesses of currently used standardized performance measures such as the Health Plan Employer Data and...
The Effects of Disseminating Performance Data to Health Plans: Results of Qualitative Research with the Medicare Managed Care Plans.(Consumer Assessment of Health Plans Study)(Statistical Data Included)
July 1, 2001... Objective. To assess the information needs and responses of managed care plans to the Medicare Managed Care Consumer Assessment of Health Plans Study (MMC-CAHPS[R]).
Data Sources/Study Setting. One hundred sixty-five representatives of...