Baseline articles from December 2005

Baseline archives from December 2005

The IT Triumphs and Trip-Ups of 2005.
December 5, 2005... Good management is what separates winning projects from losing ones, and 2005 served up some telling examples. Good management allowed Sunny Delight to wean itself from Procter & Gamble's technology infrastructure after the beverage company...

Surviving the Software Vendor Shuffle.
December 5, 2005... Software vendors were wheeling and dealing this year. Oracle Corp. announced or closed nine acquisitions, led by Siebel Systems Inc. and Retek. Microsoft Corp. purchased nine companies, including collaboration software firm Groove Networks Inc....

Averting Apps' Collapse.(use of application performance management tools)
December 7, 2005... If vital business applications do not perform the way they're supposed to, information-technology departments will have some explaining to do. A critical application for handling customer transactions on the Web that acts flaky for even a few...

Megachurches and the Gospel of Customer Relationship Management.(services of World Changers of Atlanta)
December 7, 2005... Megachurches like the 25,000-member World Changers of Atlanta can teach corporations the true meaning of customer relationship management. How? Not only do they manage the logistics of having thousands of members show up on a single day and...

Project Guide: Is VOIP Ready for Large Companies?
December 14, 2005... After years of being treated as an unreliable Internet oddity, Internet protocol telephony systems have grown into dependable workhorses. Many enterprises still use the technology sparingly, but more than 20 percent use it in some part of...

Battling Bad Guys: Corporate Security Girds for a Tough 2006.(management of corporate security)
December 16, 2005... The last year has been one of the toughest in the history of the computer security business, and the ugliest for the companies that depend on them. CardSystems Inc. and other financial-account managers lost information on hundreds of...

2005 Was an Ugly Year for Security; 2006 Won't Be Any Prettier.(forecast of information security)
December 23, 2005... The security stories and problems that sparked them came so thick and fast during 2005 that it was hard to keep track of the source of the threats, let alone how serious each was. Our end-of-year rundown may help you keep track of the bad...