Baseline articles from December 2003

Baseline archives from December 2003

Improving Your Bottom Line--Certifiably.
December 1, 2003... Getting certified is a little like eating your veggies. There's a sense that it must be good for your company, but the benefits aren't always evident. A company-wide effort to meet a quality standard like the Capability Maturity Model...

Primer: Spam Filtering: The False Positive.
December 1, 2003... What is it? A legitimate e-mail that is not delivered because a spam filter incorrectly identifies it as junk mail. Why is it a problem? E-mail is an essential business tool, and there's a cost when it doesn't work as intended. For example,...

Tool: The Benefits of Software Certification.
December 1, 2003... Getting certified is a little like eating your veggies. There's a sense that it must be good for your company, but the benefits aren't always evident. A company-wide effort to meet a quality standard like the Capability Maturity Model...

Trial By Fire.
December 4, 2003... In October and early November, ErnyleeChamlee monitored fire officials moment by moment, as they called in air tankers, trucks and manpower to fight wildfires raging in Southern California--from her desktop computer in Sacramento. Chamlee...

'Tis the Season to Counterfeit.
December 5, 2003... Chairman William Killgallon of toymaker Ohio Art is expecting his company's stocking to be filled with lumps of counterfeit goods this holiday season. Killgallon isn't happy about it. Ohio Art, which sells about $37 million worth of...

Bank of America: Three's a Crowd?
December 5, 2003... Bank of America now stretches from the West Coast to the Gulf Coast to the East Coast. But its information systems don't. Even five years after combining with Southern banking giant NationsBank for $67 billion, customers still can't easily...

Is Your RFP a 'Recipe For Problems'?
December 10, 2003... There are many ways to gauge the success of a project. But how do you measure the success of the request for proposal (RFP) that outlines the project? . If you wait to match a project's actual return on investment against that expected by...

December 2003 Online Extras.
December 11, 2003... 24/7 SERVICES Certified Returns? Tool: The Benefits of Software Certification This Microsoft Excel calculatorprovides a return on investment estimate for any kind of software-process improvement. RFP Me Is your RFP a Recipe For Problems? Think...

Soup's On?
December 15, 2003... You can't put a radio tag on a can of soup. That's just one technical tidbit Campbell Soup Co. is digesting as it investigates using so-called smart labels to better track its products from factory to retail outlet. It affects how Campbell will...