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Research will take P-O-P "to new level" says POPAI.
January 10, 2008... Shoppers are exposed to 1.6 items of in-store marketing material every second when they are in a store, according to the preliminary findings of POPAI's MARI Proof of Concept research. Customers can be expected to look at or engage with an...
Boots offers terminal care.(Boots Company PLC)(Brief article)
January 10, 2008... The Boots the Chemist store in Heathrow's Terminal 5 is to offer passengers and airport staff a range of free benefits, including medication reviews and advice on giving up smoking.
The services, currently being trialled in Terminal 3,...
Bags of class from Gieves & Hawkes.(Brief article)
January 10, 2008... Long-established mens outfitter Gieves & Hawkes is launching a new corporate identity, branding and packaging to stimulate its image overseas and in its home UK market.
"Gieves & Hawkes is the purveyor of quintessential English style,"...
The Organic Pharmacy opens central London branch.
January 10, 2008... The Organic Pharmacy has opened a central London branch in the former Dickens & Jones department store on Great Marlborough Street. Arranged over two floors, with design by Sheridan & Co, the store houses two treatment rooms. Trained...
Which? slams phone deals.(mobile phone cashback deals )(Brief article)
January 10, 2008... The mobile phone cashback deals employed by many UK retailers are a rip- off and should be avoided, a report by consumer group Which? has recommended.
The group has received thousands of complaints about the deals, where a consumer pays...
View to a skill at In-Store.(Brief article)
January 10, 2008... A new Visual Merchandising skills competition, featuring a live showcase finale, is to be launched at the In-Store Show 2008 by sector skills council Skillsmart Retail.
The competition will see VM teams submit competing proposals on a...
"Out of stock" tops list of shoppers' pet hates.
January 10, 2008... Shoppers rank stock shortages as a bigger retail problem than poor customer service, according to new research undertaken by TMS of behalf of business software company Cognos.
Of 1,000 shoppers questioned 31 per cent said out-of-stock items...
Icelandic store has zone ideas.(Baugur)(Brief article)
January 10, 2008... A new department store has been opened in central Reykjavik by Baugur, the Icelandic retail investment group. The company, which trades as Hagar in its home market, has used UK design group M Worldwide to create a new store format for a...
Try Me Free promotion.(Orchard House Foods )(Brief article)
January 10, 2008... A firm selling fruit-based products is encouraging customers to trial three varieties of its smoothies with a Try Me Free promotion. Orchard House Foods is using a Protag neck collar made by labels and packaging company Leading Edge to...
New Balance sponsorship.
January 10, 2008... Sports footwear brand New Balance has commissioned a range of pink in- store support materials from Live & Breathe, to highlight its sponsorship of breast cancer charity Walk the Walk. Posters, postcards, strut cards, shelf highlighters and...
Evans can't wait to get people pedalling.(Evans Cycles )(Brief article)
January 10, 2008... Evans Cycles is to get closer to its customers by arranging a timetable of organised rides from its stores.
The rides - not races - are designed as social occasions to help customers enjoy their bicycles, and are designed to appeal to all...
Own-label holds its own.
January 10, 2008... Nearly three-quarters of consumers perceive supermarket own-label products in a positive light, according to research commissioned by own- label memory card supplier Catalus.
Of more than 500 shoppers questioned, 47 per cent saw own-brand...
Robertson takes lead at BRC.(British Retail Consortium appointed Stephan Robertson)(Brief article)
January 10, 2008... The British Retail Consortium has announced that Stephan Robertson, a former marketing director of Woolworths with broad retail experience, will become the organisation's new director general from February 2008. Robertson will replace Kevin...
No room for P-O-P, survey says.(point of purchase)(Brief article)
January 10, 2008... P-O-P companies should offer better-tailored designs to their clients to help improve compliance levels, according to research carried out by P-O-P group Bezier.
The group surveyed a fifth of all stores within each of a number of large...
Marks & Spencer reusable bags.(Brief article)
January 10, 2008... Marks & Spencer has applied the faces of two of its most famous models to its latest range of reusable cotton carrier bags. Portraits of Twiggy and Erin O'Connor have been designed exclusively for the retailer by illustrator David Downton....
IN BRIEF: Apprenticeships awards 2008 launched.(Brief article)
January 10, 2008... The Learning and Skills Council has launched the Apprenticeship Awards 2008, marking the fifth anniversary of the scheme to recognise employers of apprentices. Employers of all sizes from all sectors are encouraged to enter. The Heathrow...
IN BRIEF: Tractor marks on John Lewis lunches.(Brief article)
January 10, 2008... John Lewis is to promote Red Tractor-labelled food in its in-store restaurants. The Red Tractor logo shows that assured food standards have been met, and that the food is UK-sourced. Plaques will be displayed in the John Lewis stores to promote...
IN BRIEF: Princesshay voted cream of crop.(Brief article)
January 10, 2008... Princesshay, a new shopping centre in Exeter, Devon, has been awarded Supreme Gold at the annual awards of property industry group BCSC. The group named River Island as retailer of the year.
Copyright: Centaur Communications Ltd. and...
IN BRIEF: Gift card deal attracts Somerfield.(Brief article)
January 10, 2008... Somerfield has teamed up with gift card provider Coinstar E-Payments to offer shoppers a selection of high-street gift cards from one location. "We are broadening the reach of our gift card programme to millions of UK shoppers," says...
IN BRIEF: Secret shoppers to help JD Sports.(Brief article)
January 10, 2008... JD Sports has appointed mystery shopping group Retail Eyes to help to monitor and improve customer service in its stores. The retailers "Service 1st" programme will focus on enhancing the customer experience.
Copyright: Centaur...
IN BRIEF: Pizza history for topping Waitrose.(Brief article)
January 10, 2008... Waitrose has been named Chilled Pizza Retailer of the Year at the Pizza and Pasta Awards 2007. All of the retailer's chilled pizzas are hand- stretched and hand-topped.
Copyright: Centaur Communications Ltd. and licensors
IN BRIEF: Smile - you're at Timpsons.(Brief article)
January 10, 2008... Key cutting and shoe repair chain Timpson is installing digital photography facilities in units supplied by The Sound Leisure Group. The units offer a passport photo service manned by trained staff to guarantee the results will be accepted by...
ANALYSIS: The American way.
January 10, 2008... With UK domination under its belt, and a growing global presence, is Tesco's plan to challenge the planet's biggest food retailers on their home turf an inspired retail coup - or a recipe for disaster? Lauren Mills reports
Tesco is...
LETTER: Net benefits first past the post.(Letter to the editor)
January 10, 2008... As the recent HM Revenue & Customs fiasco highlighted, the rise of new media and web 2.0 technology has brought into sharp focus the shortcomings of postal communication and the increased pressure on business to deliver a secure and efficient...
LEADER: Milking it.
January 10, 2008... There has long been an undercurrent of distrust between supermarket customers and the large companies that make and sell them food. Whether it is GM foods, unclear labelling of additives, high salt levels or sheer retailer ubiquity, many...
GLOBAL TALK: Playing away.
January 10, 2008... Tesco's bold move into the US market is a well-planned strategy, says Matthew Valentine, but are Tesco and other big retailers paying the same attention to shoppers' needs closer to home?
As Fabio Capello, the recently appointed Italian...
INTERNATIONAL NEWS: New Russian centre reveals identity.
January 10, 2008... The new 70,000 sq m Royal Park Shopping Centre in Novosibirsk, Russia's third largest city, has unveiled its brand identity, created by SCG London. The centre has 112 stores, food court, play area and parking for 800 cars.
Copyright:...
INTERNATIONAL NEWS: Slaybells bring labels for Belgian youth.
January 10, 2008... Belgian schoolchildren tended to mention at least one brand character in their letter to Father Christmas, according to research firm InSites Consulting. The most popular with three- to 12-year-olds were Playmobil, Barbie, Nintendo,...
INTERNATIONAL NEWS: Paypoint extends international service.(contract with Ezetop)(Brief article)
January 10, 2008... Convenience store payment network Paypoint has expanded its international top-up services in conjunction with Ezetop, an international mobile top-up company. The deal allows Paypoint customers to buy top-up vouchers for family, friends and...
INTERNATIONAL NEWS: US market eyes new Tesco format.
January 10, 2008... Tesco's Fresh & Easy US store format will offer a formidable competitor to domestic rivals, predicts research group TNS Retail Forward. "There is demand for this type of concept, and we expect other US retailers to be watching closely for...
INTERNATIONAL NEWS: Old ideas fuel new products in 2008.
January 10, 2008... Natural products, increasingly clear labelling of contents, a bottled water backlash and revitalised ancient products such as grains and salt will typify new product development in 2008, according to the Mintel Global New Products Database....
INTERNATIONAL NEWS: Watches get clubby in Knightsbridge.(Watches of Switzerland )(Brief article)
January 10, 2008... Watches of Switzerland has opened a refurbished store in London's Knightsbridge, with interiors aiming to be reminiscent of a masculine gentleman's club. Bespoke desks are used instead of display cases to present products. Designed by US...
INTERNATIONAL NEWS: Empire prospers in Canada.
January 10, 2008... Improved performance at supermarket chain Sobeys helped parent group The Empire Co lift profits by 4.7 per cent to Can$58.4m for the last quarter of 2007.
Copyright: Centaur Communications Ltd. and licensors
DISPLAY OF THE MONTH: Streets ahead.
January 10, 2008... David Bickett of 3 salutes Selfridges - past master of new ideas
David Bickett, director of retail planning at mobile network 3, was put in the difficult position of choosing a winning display of the month while London's Oxford Street was...
CITY TALK: Electrical storm.(DSG Retail Ltd. appointed John Browett)
January 10, 2008... After a turbulent time for DSG International, says financial journalist Glynn Davis, a happy new year for the group will need every ounce of experience from new chief executive John Browett
Electricals retailer DSG International seems to...
IN BRIEF: Carluccio's profits pasta expectations.(Financial report)(Brief article)
January 10, 2008... Carluccio's, the italian restaurant chain with integrated stores, has reported profits before tax of #5.3m, an increase of 66 per cent, from turnover up by 18 per cent to #54m. "We now have 34 stores trading successfully and have extended...
IN BRIEF: BRC welcomes "overdue" base rate cut.(British Retail Consortium )(Brief article)
January 10, 2008... The British Retail Consortium has reacted positively to The Bank of England's "overdue" December cut in interest rates, to 5.5 per cent. "Putting it off would only have increased the chances of the economy's downward momentum becoming...
IN BRIEF: Consumer doubt hurts Moss Bros.(Brief article)
January 10, 2008... Fashion retailer Moss Bros has issued a profits warning, after like-for- like sales dropped by 1.5 per cent. The group is thought to be suffering from weak consumer confidence as fears rise over credit levels.
Copyright: Centaur...
IN BRIEF: Tesco maintains "pleasing" progress.(Brief article)
January 10, 2008... Tesco saw group sales increase by 11.8 per cent in the 13 weeks to 24 November. The group says all elements of the business at home and abroad performed well, with international sales growing by more than a quarter at actual exchange rates....
IN BRIEF: Revamped HMV sees sales surge.(Brief article)
January 10, 2008... Entertainment retailer HMV achieved total sales of #790.2m, up by 9.5 per cent compared to last year. The group managed a #25.9m profit after tax, after a #26m loss last year. A rapid expansion in computer games sales is partly to thank for...
IN BRIEF: Sales hit new high at John Lewis.(John Lewis Partnership PLC)(Brief article)
January 10, 2008... John Lewis has achieved its highest ever weekly sales figure, of #96m, for the week ending 8 December 2007. The sales represent a 5.2 per cent increase on the same week last year, and an 11.7 per cent increase compared to the first week of...
IN BRIEF: Profits are in fashion for Inditex.(Brief article)
January 10, 2008... Inditex, the parent group of fashion chains Zara and Massimo Dutti, has reported better than expected profits from worse then expected sales, which rose 17 per cent to E6.63bn. The Spanish retail company has created more than 10,000 new jobs...
MARKET REPORT: Regeneration games.
January 10, 2008... Opening a new store or development in an untested locale is always risky, says Jo Roberts, but an inclusive approach can work wonders
Livingston could easily be overlooked. A corridor between the Scottish capital, Edinburgh, and the...
BRAND SECTOR REPORT: Grape expectations.
January 10, 2008... In part one of In-Store's brand sector report Matthew Valentine examines how the latest trends in alcohol consumption are influencing retailers
The figures could make grim hangover reading for brewers. As a nation we are drinking less...
BRAND SECTOR REPORT: Sample pleasures.
January 10, 2008... In the second part of In-Store's brand sector report Maeve Hosea looks into the competing strategies of the beer, wines and spirits sector
The buzz of a local wine shop is heightened by champagne flutes full of sparkling cava, its nose...
SPECIAL REPORT: Forward planning.
January 10, 2008... As the battle of the brands continues in-store, is the P-O-P industry entering a new phase, asks Matthew Valentine
As more and more brands reduce their spending on high profile TV advertising, the in-store sector is set to benefit - or so...
PRODUCT NEWS: Cordless scanning from Datalogic.
January 10, 2008... Datalogic Scanning claims its new Quickscan Mobile point-of-sale barcode reader uses the most secure system for narrow band communications available.
The device has a 12m working range, eliminating the need for cables in the workplace....
PRODUCT NEWS: POS-Page keeps staff in touch.
January 10, 2008... Traditional in-store tannoy systems can now be replaced with Call System Technology's new POS-Page system.
The system, running from a PC-based touch screen terminal, can alert individual staff members immediately via their personal pagers...
PRODUCT NEWS: Safe out in the open.(Safetell )(Brief article)
January 10, 2008... Safetell has launched a range of safes - or cash management units - for open-plan environments. Each model is designed to allow cashiers access to cash without leaving their workstation to access a main safe. Models are rated for amounts...
PRODUCT NEWS: Alpha C is plastic-free.(Alexir Packaging )(Brief article)
January 10, 2008... Alexir Packaging is offering a new enviromentally friendly range of packaging that can be used in direct contact with food.
The Alpha C range has been accredited as fully compostable by the Composting Association, and is completely free of...
PRODUCT NEWS: New range promises end to shelf-life.(Perma Plus developed protective epoxy coating)(Brief article)
January 10, 2008... An antibacterial coating has been added to the protective epoxy coating of the Perma Plus range of shelving from Shelfspan. This means the shelves can fight the build up of bacteria, while still offering a 15- year anti-corrosion warranty....
PACKAGING: Bags of green ideas.
January 10, 2008... Re-use it, recycle it or bin it altogether, the environment is driving packaging, says Clare Dowdy
Between London's Islington and Kings Cross, there is a street of quirky independent shops and boutiques. The latest arrival on Amwell...
PRINTING: Pressing issues.
January 10, 2008... The digital revolution is raising expectations, says Will Cooper, and in 2008 the emphasis will be on delivery
The levels of quality demanded by clients of P-O-P printers are higher than ever, and with techniques such as digital printing...
DIGITAL MEDIA: Carry on screening.(using display screens in stores)
January 10, 2008... As the medium is increasingly understood, reports Glynn Davis, in-store networks are going up in the world
As more research proves the value of digital screens as advertising media, greater numbers of brands are being tempted to use them,...
EYE ON DESIGN: January 2008.
January 10, 2008... Nick Gray, managing director of Live and Breathe, rekindles his wanderlust in-store and online at a selection of travel outlets
STA -Travel
This looks like it is designed for students, run by students and actually lived in by students....