Getting Results...For the Hands-On Manager articles from December 1996

Getting Results...For the Hands-On Manager archives from December 1996

Bringing Xers aboard. (managing Generation X employees)
December 1, 1996... For a group of people who abhor labels, the Twentysomething generation now entering the workforce has inspired a wellspring of monikers - most seemingly pejorative. At a glance, the list - Slackers, Lurking Generation, Job Hoppers, Baby Busters -...

How to say nothing and say it well. (managing employees)
December 1, 1996... When an employee challenges you or blows up during a meeting, you have to respond, and you have three tactical options: say nothing at all, say the wrong thing, or say the right thing. Here we'll look at how to say nothing. In future issues,...

Problem personalities: employees who drive up up a wall.
December 1, 1996... There is an age-old business adage that says that "85 percent of a manager's success comes from the ability to deal with people." While dealing with a department full of different personalities is an on-going challenge, dealing with just one...

Improving hiring decisions: employee testing of candidates.
December 1, 1996... In an environment where former employers are hesitant to provide references regarding employee performance, employee testing offers managers and supervisors an opportunity to gather key information. This information can tell a manager whether an...

Code words: keep them out of the office.
December 1, 1996... The Aman v. Cort Furniture Rental Corp. case marks the first time a U.S. court has recognized racial "code words" - seemingly benign language used to mask racist intent - as evidence in an employment discrimination case. A U.S. Court of Appeals...

Management by intuition.
December 1, 1996... Experience, creativity, and likability can all be useful attributes for a manager to have, but no single ability than intuition allows a manager to go farther. Webster defines intuition as "(a) the power to attain direct knowledge without...