Strategy & Leadership articles from May 1999

Strategy & Leadership archives from May 1999

The fastest route to right answers: refining approaches for better decision-making through performance reporting.(Performance Measurement: A Strategic Imperative)(Cover Story)
May 1, 1999... The impact of technology on effective management has been profound in the past 20 years and has allowed for closer inspection and greater depth of detail in information than previously believed possible. We have the power to know more about...

Measuring success in a changing environment.(Performance Measurement: A Strategic Imperative)(business success)
May 1, 1999... There is a major change occurring in how business performance is measured, and anyone responsible for managing operations at any level would be wise to take note. While the traditional performance measures - net income, finance receivables,...

Measurement is free.(Performance Measurement: A Strategic Imperative)(includes related articles on tracking system and balanced scorecard at FedEx)(business performance measurement at FedEx)
May 1, 1999... Since it began operations 25 years ago, FedEx has excelled in both strategic and operational performance. While there are measures developed and used internally for both, this discussion will focus on operational performance measures. For...

Using EVA to measure performance and assess strategy.(Performance Measurement: A Strategic Imperative)(economic value added)
May 1, 1999... Of all the measures that corporations use to gauge their performance, none is more accurate or useful than economic value added, or EVA. Used to its fullest, EVA can help corporations achieve remarkable success. In fact, most of the companies...

Measuring returns on marketing and communications investments.(Performance Measurement: A Strategic Imperative)(includes related articles on Return on Customer Investment)
May 1, 1999... Marketing value is not an oxymoron. Most, if not all, companies determine strategies and implement them with a common end-goal - to satisfy customers while maximizing Return on Investment (ROI). It's the whole ballgame. Inning by inning,...

Performance metrics: the new strategic discipline.(Performance Measurement: A Strategic Imperative)
May 1, 1999... In less than two decades, a new competitive world has emerged and put stringent fresh performance demands on all organizations. In this environment, executives require significantly better measures to direct strategy and business performance...