International Journal of Quality & Reliability Management articles from January 1996

International Journal of Quality & Reliability Management archives from January 1996

Implementing total quality management: statistical analysis of survey results.
January 1, 1996... Introduction Improving the quality of a product used to be just an element of the production process. Today, total quality management (TQM) is both a complete manufacturing philosophy and a tool kit for implementing that philosophy in the...

Brainstorming: the common thread in TQM, empowerment, re-engineering and continuous improvement.
January 1, 1996... Companies will use techniques or programmes such as TQM, empowerment, re-engineering and continuous improvement to enhance quality and productivity for the purpose of reaping higher profits. These contemporary management tools attempt to bring...

Generative and case study research in quality management: part I: theoretical considerations.
January 1, 1996... Introduction This is the first of two articles which discuss the generative and case study research procedures as useful research methodologies in quality management. The second article provides practical examples of each of these...

A revised failure mode and effects analysis model.
January 1, 1996... Introduction Failure mode and effects analysis (FMEA) is a method used in the automotive industry to quantify and rank critical failures at the design stage. Juran[1] refers to FMEA as "failure modes and criticality analysis (FMECA)" and...

Capturing the cost of non-conformance on construction sites: an application of the quality cost matrix.
January 1, 1996... Introduction Most discussions of the importance and applicability of quality cost relate to manufacturing[1]. The reduction in the cost of non-conformance is a popular motive for quality cost implementation since this leads to enhanced...

The economic design of x control charts under a preventive maintenance policy.
January 1, 1996... Introduction The use of control charts is an effective way for a company to improve product quality and productivity. The earliest research work on the application of the economic design of [Mathematical Expression Omitted] control charts...

A roadmap to implementing ISO 9000.
January 1, 1996... Introduction To ensure a place in the emerging market, given today's competitive environment, industries must achieve internationally accepted quality levels. Global competition calls for higher levels of quality, efficiency and service. As...

Self-assessment: a study of progress in Europe's leading organizations in quality management practices.
January 1, 1996... Introduction Since the Malcolm Baldrige National Quality Award (MBNQA) was installed by law in the USA in 1987 there has been a growth in interest throughout the world in the subject of quality management self-assessment and quality awards....