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Information accessibility: customer responsiveness and enhanced performance.
January 1, 1995... Introduction
Changes in customers' operating systems, in the forces shaping competition, and in customer and supplier demands, all increase the necessity for companies to work more closely with their customers[1,2]. Cognizant of the changing...
Just-in-time and context: predictors of electronic data interchange technology adoption.
January 1, 1995... Introduction
Electronic data interchange (EDI) refers to a technology used to exchange information and data across organizations. Its rapid diffusion over the past decade is attributable to the productivity and service improvements...
A microcomputer cashier scheduling system for supermarket stores.
January 1, 1995... Introduction
Retail consumers take into account many factors while making the decision as to where to shop for their various needs. Attributes such as good service, low prices, cleanliness and location play key roles with consumers at most...
Is the ISO 9000 series for total quality management? (International Organization for Standards)
January 1, 1995... Introduction to total quality management philosophy
The total quality management (TQM) philosophy provides the overall concept that fosters continuous improvement in an organization. This philosophy stresses systematic, integrated,...
Post-Capitalist Society.
January 1, 1995... Post-Capitalist Society presents Peter Drucker's thoughts regarding the evolution of society from the industrial era to a post-capitalist era within the context of major historical movements of the last 500 years. The introduction briefly...